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Customer reviews

Rating 4.7 out of 5 stars with 1267 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 57 Showing 1,121-1,140 of 1,267 reviews
  • Rated 5 out of 5 stars

    replacement plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they pay off in long run..........................

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Have not used but that’s good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t used it yet but that’s mean it’s a good thing, but I have heard great things so I’m not worries

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    HP printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Printer worked fine until now. Good thing I purchased the warranty

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Full range

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents are full of knowledge with a full range of products and topics.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't feel that the Geek Squad protection is worth it. I was ignored for about 10 minutes standing in line. Then, when I asked my questions and told them my concerns with my laptop that was under warranty, the tech was dismissive and told me that they would have to send my laptop away for weeks to see if there was a problem. It is being used daily for my college classes, so that unfortunately was not an option that I could do. Haven't talked to them again. Not interested if I can't be treated with common courtesy and customer service.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Warranty,Yes.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank you geek squad, knowing my item is safe to be replaced if needed.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    J.I.C. ( just in case)

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am glad on the purchase of this item, because we never know what may accidently happen.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    lets see if the protection plan really works. this is why i bought extra coverage

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    OWNER

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I CAN WORK WITH MY PRODUCTS WITHOUT BEING CONCERNED ABOUT BREAKDOWN OR REPAIR ISSUES THAT I MAY NEED.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Purchased in self defense.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased in self defense, previous model died within months of warranty expiration.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Printer but some time it's keep saying paper type not correct.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Never worth it for the price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad service is great. Extra insurance on items is not worth it. Just doesn’t make sense to pay more than 10% of the cost for insurance when the item should work for normal amount of time regardless. Not forever but reasonable time and use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This will definitely come on in handy if something happens to my electronic .

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    still haven't used protection plan but have used it with other devices.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Warranty and help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you call them it takes some time to get results. You have to be precise about what you want.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    MommaBear

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad got our desktop up and running quickly with no subsequent problems.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    plan for a printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    plan for a printer I bought. Hope I never need it but glad it is covered.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for it and found it here people are friendly and nice and very helpful!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Havent had to use Geek Squad. And hopefully won't have to for a while...

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure how good it is as I haven't used it but peace of mind is good

    I would recommend this to a friend