Customer Ratings & Reviews

Some items you don't need to get this for, so look carefully at the cost. Now with that said. I purchase Geek Squad Product Replacement for some items and not for other items. When I have had to use it, BestBuy has always handled it very well.

Fast helping and did a great job on my phone. Fixed screen

Lets face it, EVERYTHING breaks, usually within two years. The best buy warranty is the only reason I keep shopping at best buy. Have had numerous expen$ive computer peripherals replaced, no questions asked no hassle. highly reccomend.

No issue with this purchase good deal easy process and quality

I think this cost me about $17 for a 4 year replacement on an HP printer that was $99 and doesn't seem to be very high quality so I expect to have to use this

lately ive had too many electronics dying just after their manufactures warranty run out-if the price is right on an extended warranty-i will get it-may not use it but if needed much cheaper than buying something new when you have something die

HAVING TV SETS, COMPUTERS, TABLETS AND NUMEROUS DEVICES WE ALWAYS PURCHASE THESE PLANS. THE HOME VISIT OPTION IF NECESSARY IS A POSITIVE AND CONVENIENT PERK. MAKE SURE YOU REVIEW ITEMS AND OPTIONAL GUARANTEES SO YOU ARE INFORMED.

Best Buy absolutely stands behind the Geek Squad product protection plans .. great customer service when help is needed for repair or replacement .. they have the A-Game going on for sure.

I purchase my kids gaming consoles and accessories from Best Buy so I can get the Geek Squad insurance. It’s well worth it because when you use these gaming products often they don’t last.

got this to cover my repacement epson printer, well worth the money, I already went thru 3 printers and it cover all replacement

The geek squad was and is always helpful. Always able to answer any questions and helpful taking the time to demonstrate and explains how to do it the right way

It's good to know that you can replace your device if something bad happens to it. I usually pick up this protection to not have to rebuy a device that broken after a limited time of use.

Had it, but didn’t even need to use it! I gave it 5 stars, but I guess I honestly don’t know if it was good since I didn’t use it.

Boy am I glad I had the two year replacement deal. My 6 month old HP fancy printer died after a power surge and BB/GS replaced it ASAP no questions asked. Whew!

I but this on everything. I make sure it's a replacement plan, not a repair. No questions asked, just go pick out a new product and leave happ. I used to work at best buy almost 10 years ago, and these are better now, less complicated.

A must to have! Membership covers everything and they help all hours. Plus if you have not pickup an item for more that 1 to 3 months they will cover you as well as help you download the software on the internet.

The protect plan is st on these products that's one of the reason I like purchasing from BB there plan is awese

Great Service. Very patient. Quick response.to customers

I had a hard time choosing between the many microphones on the market..I read so many good and bad review on all of them...I went ahead and purchased the cheaper of them all and am very pleased..The sound quality is perfect for my needs.

I always buy replacement warranties when I make purchases at Best Buy. The cost is minimally small and I feel more comfortable knowing that if something goes wrong with the product then I am covered for that additional amount of time.