Customer Ratings & Reviews

This has been an excellent use of my money! They have set up a TV, guided me through problem solving, checked out equipment and fixed my refrigerator!

I haven't used this yet, but I'm sure it will be very useful.

I bought this warranty along with my Epson printer. After about a year and half the printer started having issues and I took it into Bestbuy and the process couldn't have been easier.

Its worth every penny buying geek squak. I have used them for years and every time i run into a situation I feel at ease knowing I can get it replaced when something happens.

Highly recommend purchasing this extra protection in this particular case I got a new printer for just bring in the old printer that wasn’t working

While printers I've purchased in the past have been great workhorses, every once in a while a machine will break down. Best Buy's Geek Squad policy is well worth the money. Buy some piece of mind. Go with the Geek Squad Replacement policy!

took my computer in to get it looked at by the geek squad, customer service was excellent. I told the guy what my computer was doing and he knew instantly what the problem was. bought the part computer ready within an hour. Thanks Geek Squad

Totally got this when we got yet another new printer. It is better to have extra protection on a printer just like you would purchase for a new phone. Peace of mind knowing I don’t have to worry about a problem.

The Geek Squad located in Vernon Hills is the best of the best . I mistakenly took my computer to another GS in Chicago and ran to Vernon Hills the next day with two issues instead of the one that was not fixed. Go Vernon Hills Geek Squad

Still worked for picking up audio bu stopped giving me feedback in my headphones. Thankful to have the plan, but already having the blue yeti ultimately decide one was enough for my purposes.

They are wonderful and know what they are doing! They explain everything very well so you know what they are talking about. I had to call them one for something that I thought was stupid but they treated me with such respect.

Great peace of mind when your radio, tv, or computer need repaired or need to be troubleshoot. I am not an electronics person at all, leave that to the experts, aka Geek Squad!

This product never fails. I always get something better at a better price.

Amazing work! I had a problem that was out of warranty but the intelligent worker still was able to fix my issue

Best buy offers warranty on other items and most people just ignore that when they're asked but it's well worth it if he ever have a problem just take a right to your local Best buy and they will take care of it

Geek Squad is da greatest. They did a ssd upgrade that I was very happy with

Easiest rice to use ever, Love my new spein eco tank!!!

Highly recommend Geek Squad. Their service is exceptional, easy to talk to and they listen to your needs.

Good to have it for the “just in case” but I feel it’s all a gimmick. To get more money out of you. There should be a give your your money back after the 2years because you didn’t use it!

Getting the Geek Squad Product Replacement has always been a great deal for me. I always get it for all my products. Thus far, I have already used it two times. Once it was for a Surface Pro after a whole one year of using it. I love it!