Customer Ratings & Reviews

Love, love, love this printer/scanner/fax machine. I use it for both work and pleasure. Prints really nicely. Haven't had any issues with it at all. User friendly.

Super helpful and timely. My fan blew out while working intensively for school and they were able to get me back to work asap.

It is really good to get warranty on your electronics because you never know what can happend and I have had really good service from the geek squad they are very friendly and reliable they try to help ypu in the best possible way

Agent set up my television with no problem connected the dvd player on the same remote.

I love my protection plans and never thought much of them . I now buy them all the time after a bad time when one of my printers broke and couldn’t get a new one .

Best Buy has the best product replacement in the market. We have always been satisfied with the plan because anything that stopped working or became defective they replaced.

Had to return a printer that was not working. The Geek staff was outstanding. I received a refund and was able to purchase a replacement printer

nice and great product. thank you so much. So far so good

The geek squad are so nice. They are knowledgeable at what they do. They try their best to fix the problem. If they are not able to. They will gladly replace the item with no problem.

Luckily I've only had to use my Product Replacment once with BestBuy, but when I did the experience was straight forward and fairly painless. Even if you never need it, if it's a big purchase like a New Console or TV, it's nice to have the peace of mind of the protection plan.

GREAT SERVICE ALWAYS ON TIME AND GOOD WORKING PEOPLE

This purchase was smart for me. I am not very computer savey so they have helped me several times. They helped me making some other purchases to help things work together. Thanks

It's a good feeling to have a service that assures the replacement of an item that cannot be repaired. This service gives one peace of mind which cannot be underestimated.

The warranty is legit. They will help you in anyway possible to get your product fixed and working. HIghly recommend this.

Outstanding Quality & service refer all my friends

We had a problem with our connection to sonos and the tech was able to come to the house and fix it for us. He was earlier than they told us. Very professional

There are not a lot of items that I would consider purchasing product protection for. But Best Buy has one that I always get for my electronics. The cost is great and they handle any issues without hesitation.

I always get these for anything that costs a fair amount of money but only has a one year warranty. Better to have it and not need it than to need it and not have it.

Extremely happy the the individual who installed all my equipment. Very professional and was on time.

So helpful with any questions and issues!! While I have not used the "product. replacement" portion, they have always been available for my many, many questions. I will definitely continue to be a Geek Squad customer!!