Explore the latest Back to School techShop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 11196 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 113 Showing 2,241-2,260 of 11,196 reviews
  • Rated 5 out of 5 stars

    Great Customer Service from Geeksquad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team was very helpful in helping me select my new HP printer. They even recommended one at a lower price to save me money. Geeksquad has been great so added it as always as they make everything very easy. Thanks Best Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good to have

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just have it there Not used yet Let’s see how it does later on

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad Service was very good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was very helpful with any desk top computer issues I had after my purchase with Best Buy. I would highly recommend this service the team was always very helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Head phones never last two years

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy the two year insurance with headphones. I use them every day and they seldom last more than 20 months or so before they begin to develop problems. Well worth the insurance to replace them .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad is great to work with on product problems

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great program that Best Buy offers Especially when you have a crack screen on your phone, it was replaced very professionally at no cost.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Had to come back to get protection on my gift!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband bought me a sprocket HP handheld printer which I love! So i had to come back to get the 2-year geek squad protection plan! Better safe than sorry when it comes to new tech that you love!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great value

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase the product replacement on expensive electronics. I don't always have to use it but when I have there has not been any issue. They are very easy to work with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Idea

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It seems products are prone to having issues and unexpected things happen. I decided for new technology and this purchase it would be worth trying. I would recommend seriously considering for your next purchase..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is extremely helpful

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had geek squad for years for my computer. Whenever I have had an issue with anything regarding my computer, I call the 800 number and a tech has always resolved the issue!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Inexpensive insurance - get it.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've gotten into the habit of getting the Geek Squad protection on most purchases now. After having an XBox One and an expensive coffer maker die suddenly, the no hassle replacement makes this a no brainer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always nice to have them.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With some electronic component you would always need to make sure that they are going to work for a period of time. Specially when you have a 5 and 3 year old little girls in the house that love to play with everything!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    C90

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounted my TV and explained all the controls and functions!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love having the geek squad protection plan. I don't have to worry because I know if my computer is acting up I can just take it in and they'll fix it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bestbuy insurance for the item

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far had good results with protections, no need to send anything away, just come into local store and talk face to face to real people for a replacement or a repair, no fuss no stress. Very good and highly recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Some items are worth it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use, but will if need be. Better safe then sorry.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The extended warranty, is well worth the price.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Over the many years that I have been making purchases from Best Buy. The Geek Squad help has been extraordinary. I have had several items replaced, including i phones, printers, and Bluetooth devises; without hassle.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    NeiciG

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the fact my HP printer is covered with a Best Buy warranty plan. My HP Printer will be replaced if anything goes wrong.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Covered.

    |
    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Here's to hoping I never have to use it but have the coverage if needed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Complete Printer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a printer for my school projects and homeworks and this one just make it a lot easier with the wireless printing and the hp ink program you don't need to worry about going to buy ink.. ITS DELIVERED TO YOUR DOOR!

    I would recommend this to a friend