Customer Ratings & Reviews

Geek squad personnel have been great! Showed great patience in working with the computer inept (such as myself). Fixed and inspected the equipment and helpful. Also used online service and they were good too.

Thank you, Geek Squad. I love knowing you have my back!

The geek squad protection plan is a great option. They installed my Bedroom Tv. TECH was timely and knew what to do! Very happy with my purchase and install!! Go Geeksquad!!

we have always purchased ESP's. we like the peace of mind it gives for a small investment. many people and consumer reports sometimes talk against these products, but we seem to be the people that always have a problem.

This is the best service. I have no problems when something is not working just call or take it into a best buy store and it;s taken care of just like that. No hassells

It is always worth spending the extra money for Geek Squad product replacement. I have never had a problem returning a product, and the service is always outstanding.

Couldn't live with out them....my computer is getting old but they keep it running!!!!

Don't always purchase these but sometimes the cost seems worth it. This was bought to cover a printer of an issue ever occurred for our teen daughter at college.

It’s nice that Best Buy offers this. I got it on some Bluetooth headphones I am required to use for a new job. Nice to know if they malfunction or break, I can get a new set from Best Buy right away.

I would not purchase a set of headphones, mouse, printer, or any other product with out this plan. worth the money!

[Employee of bestbuy] Never leave a retail store without protection. You'll regret it

if your kid is young and dumb, you want this. i know everyone says dont buy extended warranties but seriously, if your kid is young and dumb, you NEED this

important for replacing items. So far I have not had to use it, this time. However, from past experience it was an easy process when used for other merchandise.

If your buying something expensive for your self or a kid I would recommend an after market warranty it covers pretty much anything that can happen to it. Don't get caught with out one you may regret it.

Geek squad protection is a necessity. We have a peace of mind to know that if anything happens to our product purchase, Geek squad is there to replace.

Very good products and knowledge of their products

I bought the 2 year protection plan for a my passport. I am glad i did cause a few months after purchasing it my passport started acting up. They exchanged it with no problem and gave me a brand new one on the spot.

I like to get the geeksquad coverage on any small appliances I buy just in case

I always like to get these warranties on items as piece of mind.

This printer works really well. Worth the crowd. I purchased the instant ink replacement package for $5 a month. My replacement was in the mail before I expected it. I have bragged about my printer to all my friends.