Customer Ratings & Reviews

no muss no fuss, just walk in and a walk out! what's better than not having to worry about a failure or break, with GS you know your covered not matter what!

The agents fix my items and explain the information to me. I am glad I purchased this as I have a lot of items I have bought through Best Buy. Perfect

A very good program for the price. Having the additional protection on the many products that I have purchased from Best Buy is an excellent feature to have.

Great to have if you ever need it. Replacement or fixing it can be expensive.

I purchased this just in case. I haven't had to use it yet as the printers have always lasted more than 2 years but I recommend buying this to save yourself alot of stress.

The Greek Squad protection plan is very good and it's worth the money to have.

I always take the product replacement insurance on the big purchases I make. Why would you not spend a few dollars to insure that if something happens to your big ticket item it ill be repaired or replaced.

I always purchase the Geek Squad Product Replacement plan if it's available. I've used it in the past on other products and it's a hassle-free service.

We’ve never regretted the Geek Squad plan we got. Although we’ve only used it twice, it was very helpful not to have to pay for them solving a problem.

Geek squad product is always a good investment as the quality of so many electronic devices is so poor these days.

I always have problems with printers and paper shredders so this is completely worth the $5 for 2 years where is normally I smashed things into little pieces when they don't work and I can't figure out why

I'm glad I have this service. I haven't used it yet but it feels good to know that I can call on them for four years.

Would recommend everyone gets the extra warranty. I had purchased it on a printer and the printer died before it’s time. Took it back with the extra warranty information and was given a brand new orintet

Always loved getting Geek Squad service with my products. It provides a little more ease of mind so that if something were to happen I can bring it in.

Spend the extra money and get the protection. If you don’t use it then good for you you’re lucky but if your like most people, things happen. You can thank me later!

Great service, always available for help on setting up anything.

I probably will not need this service but it was a good deal and peace of mind is always good. The unit is excellent so probably won't need it serviced

Buying the replacement insurance for my headset is the best thing I've done because since I use my headset daily 8 hrs a day they can become worn and frayed and needs to be replaced in approximately one years time

This small, external back up drive is perfect to protect your files. It was easy to set up and works well. Just wish that it had a monitor light indicator so you know when it is working. Very quiet.

The contractor came in and mounted my equipment and connected everything and made sure it all worked fine. He made sure we all knew how everything worked and was connected.