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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 11152 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.7 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 127 Showing 2,521-2,540 of 11,152 reviews
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just bought my new printer so I haven’t had to use the Geek Squad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Purchased just in case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always be prepared Just in case. Great price also!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HASSLE FREE AND FAST

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not needed to use it but I have used them in the past several times and service was fast, hassle-free and with no questions asked .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad plan is always the way to go

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad plan is always the way to go - I always go with the Geek Squad plan for anything over $100 or so -- the in store reps are always really nice about exchanging products with issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad plan is always the way to go

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad plan is always the way to go - I always go with the Geek Squad plan for anything over $100 or so -- the in store reps are always really nice about exchanging products with issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Could not beat the price of the additional warranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    so far, so good.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad has already helped me through a couple of issues. Nothing wrong with equipment, just very confusing instructions. They helped me straighten the issues it in a few minutes. That already made it worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is always good to get a protection plan as you never know when you might need it and then you are covered

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service option

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bestbuy is always offering ways to offer service to the public. It’s one way to take advantage go have Bestbuy go over your computer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love their service sooooooooooo muchhhhhhhhhhhhhhh

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2 year Geek Squad Protection a 'must buy' for me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this for a 13"2 Dell Inspiron PC without a disc drive for loading SW or playing CDs and DVDs. I always purchase Geek Squad product replacement as my experience has been excellent in the past.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good coverage for a good price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The price for the coverage was unbeatable. Thankfully I never had to make a claim but knowing that I was covered for an entire product replacement, I had peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the standard.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You have to credit geek squad for how they have evolved over the years and still maintain professionalism and integrity.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi there. Thanks for sharing this with us! We're so glad to hear you've had awesome experiences with us. It's a privilege to continue to help you out. Please let us know if you need anything!

  • Rated 5 out of 5 stars

    great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The greek squad service is the best I had ever. They have very competent and professional staff who makes our lives easy to solve all our technical issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love these protection plans

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hate having to buy protection plans, but they do protect you when your kids break stuff. Best Buy will replace with new, so you can let your kids use their stuff.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good to Have!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely worth purchasing. You never know what will happen with your product. It’s peace of mind, and a valuable tool that I’ve used throughout the years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always recommend the geed squad replacement protection. Definitely worth the money. I have used it for other products and it is a great warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always recommend the geed squad replacement protection. Definitely worth the money. I have used it for other products and it is a great warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best protection plan!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love bestbuy and their protection plan is simply the best, No hassle of waiting 2 weeks to get your replacement! and the employees are very friendly and accomodating!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This is the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used the service many times. The agents are great. They get the job done and they do it with a friendly and competent attitude. I will buy this product again.

    I would recommend this to a friend