Customer Ratings & Reviews

The agent explained in detail how everything would work.

This was money well spent. I hope I don't need it, but if I do its there

. . . Its a Good Value. My product stopped working and since I bought the replacement, I was able to walk out with another product. Note to the wise: Keep your original packaging, so they can scan the exact serial / barcode, and your replacement is more an exchange, and they can't low-ball the replacement value of your product.

I have not had to use the replacement insurance yet but it sounds like the bargain of the century!

Get geek squad if anyone is buy expensive electronics. If anything happens geek squad will try to get it fix or they will give you a gift card to get a buy one.

confidence and security that if something goes wrong I am covered.

I have only used the Geek Squad guys in the store: when I have had issues with something, I take it in and they help me figure it out. They are smart and eager to help.

I’ve always liked their service they’re very efficient and when I need something fixed they give you the time and it’s ready at that time

Not much to say it’s warranty and I get entered into a drawing to write a review.

BEST WARRANTY SYSTEM EVERRRRR MUST GET WITH ANYTHING YOU BUY HERE THEY ALWAYS HELP OUT NO MATTER WHAT AND THEY ARE SUPER SWEET

I haven't had to use the geek squad yet, but having the extra coverage just gives me peace of mind in case anything goes wrong. I have delt with the Geek Squad on another product and they are awesome!!

Purchases the replacement warranty on the headset. THIS IS NEEDED, especially when you have kids. Cords on the headset can become faulty, not to mention the ear pieces.

Called the Geek Squad, made an appointment, went to the store, exchanged the router, no problems what so ever. This was my First time using the Geek Squad Protection and it was an awesome experience.

I always purchase protection with Geek Squad. Anytime I’ve run into “operator errors” they are always patient and help me walk through to the end. Guys in store are extremely knowledgeable and friendly.

4 year plan is better than having nothing at all. It helps.

BEST BUY HAVE THE BEST GSP PLANS FOR EVERYTHING Laptops computer, TV's and everything you buy well I guess not everything you buy you get a warranty hahah!

Use the Geek Squad replacement on my headphones and printers, they were able to replace my broken products, no questions ask.

Gives me peace of mind I have four years of support if I need it for a fair price.

We purchased Geek Squad Protection for our purchase. Having that peace of mind is worth it with more expensive purchases. Would recommend for big money purchases.

Geek Squad is Why you go to Best Buy Inexpensive for what you get. No hassle and covers anything. Especially great if you have kids.