Customer Ratings & Reviews

This is a winning combination. Gaming headsets get lots of use in my household. Although the headset is well cared for, the frequent use makes it more likely that something may break. Well worth the few dollars!

I love geed squad protect and always get it when i buy something. You can not go wrong.

I like the printer - love having not to change ink cartridges and it prints fast and clear. BUT it does not stay connected wirelessly - every time I want to print I have to muck around for at least 30 minutes - usually much more! VERY frustrating!! And the HP app is SO intrusive - it activated the camera on my ipad, and used the cloud without me setting any of that up and I didn’t agree to it! It also needs my location to print - WHY???? Just let me print!!! NOT HAPPY with my purchase, because of software - the printer is good……when I can get it to print.

All you do is call the Geek Squad number have your online receipt ready and go thru some trouble shooting, if that does not work then take it in get a new one!

Being someone that hates to have to go through so much just to get a item replaced or fixed, I have always trusted the geek squad and continue too.

I love the service and how great they are. I just wish they would fix things out of warranty.

The agent give me my product and helped me in all!!!

We have had to use this extra coverage from time to time over the years and I must say it is well worth the money when something goes wrong

This service is great because your calling any day and any time and they listen to you for repairs or helping you for any device service

Great product with price. Friendly customer service

Beat protection plan ever!, I always get it for my printers and it’s awesome I can go and get me a new printer and my money back I just love it

The 2-Year Geek Squad Product Replacement should definitely be purchased when buying a printer, as the quality of printers have noticeably DECREASED in recent years.

I love geek squad protection. Give peace of mind knowing my items are covered.

agents were well manner and very respectful. arrived on a timely manner called to confirm appointment asked if there were any question unanswered.

Product replacement excellent service. Representatives are very helpful.

I always try to purchase my office and entertainment equipment from Best Buy because of the warranty. It's affordable and convenient. If it doesn't work, you bring it back and walk out with a new one.

Great product to buy when making an expensive purchase

This I have not needed to use at this time, but it is a good safety net. I've been happy know I have some kind of decent replacement warranty if, it was needed.

Best Buy has great customer service when it comes to warranty. If there is any problem with your electronic/ item, no questions asked they will replace you or give you the credit. Highly, highly recommend

Geek squad makes me feel confident with their protection in knowing that if anything fails that they have my back with the coverage I need for my product