Customer Ratings & Reviews

Gives me peace of mind I have four years of support if I need it for a fair price.

Okay to have on hand when needed. Bought it for my grandma’s laptop. But we never used it coz she passed already and nobody’s using her laptop anymore

I love buy the protection plans as it extends the warranty, and there isn't a problem when something goes wrong your purchase is totally taken care of. I usually buy protection plans on expensive items.

Always promptly answers questions. Customer support team is nice and appears to be familiar with questions and concerns when asked .

They were helpful enough they serviced my needs in a timely manner

Geek Squad is always great. Cusomer service always helpful and returning items and solving problems have never been easier. Their plans are affordable and fair.

The best ever service to exist around town, use geek squad!

Outstanding Quality & service refer all my friends

Protection Plan is always a best practice. I haven't had to use it but from previous other purchases I have found the plan to be helpful.

The service they offer in product protection is excellent.

In my opinion, HP printer tend to break easily. This plan allowed me to get a new one at no hassle.

Best buy is good with returning or repairing there items at times only had one incident where i had to get loud to get stuff done properly

good price but have not used it yet so counting on it lets see what happens when I need it

Excellent tool that gives me security in electronic equipment.

Hopefully I never have to use but I'm happy to have it if I do!

Hopefully I never have to use it but I'm happy to have if I do!

I have used the Geek Squad to install my wife's new backup camera, car stereo, and speakers at no cost (part of the service) and well as repairs on my computers

Had a small problem with my printer within the first month of purchasing, took my printer back to Best Buy, with the 2 yr warranty and they replaced item with no problem. Geek Squad is the best.

Computer started acting up. Took it in and they quickly evaluated it and decided it needed more service. They had it about 6 days. Returned with no more problems

This is great in cases where computers malfunction after the warranty or in warranty as well. For instances of viruses shut downs, malfunctions, blue screens/computer shut downs etc