Customer Ratings & Reviews

Good option as a backup to products' manufacture warranty (which mostly only covers a couple months to up to only 1 year). The easy replacement process is greatly appreciated. Not many offer that service. Also, it's easier to go to a Best Buy store for replacement submission than going through a return shipping process.

Ok thanks they offered a excellent service and I first did it on the facts that they recommended it for new tv and good warranty

Due to Covid I have not exercised this service warranty. I plan to because the electronic item is giving error messages from time to time.

The Geek Squad is a great service, especially for someone who has little technical knowledge. They were helpful and fix my problem.

have not had to use this yet, but past experience has been excellent

I always love them there service is really good and nice pwople.

I figured I better buy it just in case. And it was a good price.

Honestly the 2 Year geek Squad product replacement is a great idea they’re very helpful would definitely recommend it to everyone who wants a protection plan on anything you buy!

I always get the geek squad protection for my devices. They have always been more than helpful when I've had issues or concerns.

Amazing fast insurance . You can always count on them

Always on hand when I get in trouble! Got to have this kind of back-up when you are out there on your own!

Gotta Luv It. No dealing with the manufacturer. Just bring it back to Best Buy any time during the extended warranty period. A No-Brainer.

Have not had to use this service as of yet. Hopefully no time soon.

Bestbuy will price match all the online stores and their protection plan is no hassle. Bring it back, give them your number, get new one. no shipping, no denial due to accidental

Geek squad is the nest service to have for electronic needs.

I am happy warranty came handy when I had to replace my iPad case before it expired. The cost is minimal and highly recommended.

Good prompt service, helpful and understanding, I'm so thankful for your help, sometimes I need help getting into my computer and such

Agents mounted my tv the way it should be and it was in a jiffy, I also got added protection in case there would be some problem later on

Product Replacement by Geek Squad for 4 years. Guarantee for replacement of items you have bought

They handled the issue very professionally. It was a factory defect and tech experts where able to resolve the issues in a timely fashion