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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 11022 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 155 Showing 3,081-3,100 of 11,022 reviews
  • Rated 5 out of 5 stars

    Geek Squad saved my laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best investment for the clumsy! I spilled a drink on my laptop a week in. I am so glad I had the Geek Squad available!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nice job the color is good, and wonderfull love it sir, thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had to use the Geek Squad Protection Plan a few times. They stand by their commitment to helping you when things go wrong.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice to have just in case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thankfully we have not had to use it so that is a plus, it good to have just in case

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Giving it a try

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for Brothers printer bc they do not like to be jostled around when moving and he moves a lot.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No regrets

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this! Does everything I need and more. Easy to figure out. I just wish this had a photo print option but I absolutely love this.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I give this 4 because the printer gets jammed alot. THankfully i bought the geek squad protection so this will hopefully be fixed or replaced

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always get them.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get the insurance. I have used them a few times and they are great. Things get done right and if it can't get fixed I get a brand new one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get the insurance. I have used them a few times and they are great. Things get done right and if it can't get fixed I get a brand new one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sometimes it’s good to buy protection on your stuff because then you need to use it and can’t because you have no darn warranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You need a protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get Geek Squad protection or at the very least you should get total tech support.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always get the warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't used it on the printer yet but I have used the geek squad plans on my tvs and CPU in the past. Best Buy is by far the best with their warranty program and I love their service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is always there!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is great for peace of mind to know that I can be worry free in regards to my device. Should anything go wrong I know I have backup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great team of experts. Happy i included the 2 year geek squad product replacement; alongside my purchase. Definitely recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great team of experts. Happy i included the 2 year geek squad product replacement; alongside my purchase. Definitely recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Definitely worth the purchase on big ticket items

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always received great service and great explanations of the issues when talking with Geek Squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    service contract

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The rep explained the service contract well, and for the price it looked like a good deal. will update review if we ever use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to use the service for a phone. Great customer service and my problem was taken care of and I haven't had anymore problems

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Couldn’t beat the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this warranty because appliances seem to always be the first to break down.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good mouse is a must....

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy takes the higher road. Any plan they offer is effortless and valuable. I fix electronics professionally, some things just won’t be fixed. Off to the refurbish bin they go!

    I would recommend this to a friend