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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 11194 reviews

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  • Value

    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 155 Showing 3,081-3,100 of 11,194 reviews
  • Rated 5 out of 5 stars

    Hopefully won't have to use this.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife made me get the two year protection for the mic I recently purchased. I'm hoping I won't have to use it, but am happy to have it in case anythjng messed up over the next two years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Customer Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were able to resolve why my laptop was running slow and provided great recommendations for the future. The peace of mind is wonderful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad protection is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've not had any issue with the keyboard I got protection on but if I do being able to exchange it is worth the extra 10 bucks, its great to have that peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great 2 year replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This offers peace of mind for a small amount of money this will replace the problems if they do occur. We like the protection and security of this program. It is a good idea.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Printer Exchange

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Helped me exchange old printer for an upgraded one with ease!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No regrets

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this! Does everything I need and more. Easy to figure out. I just wish this had a photo print option but I absolutely love this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just in case...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Havent had to use yet and hope i dont. But highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is always there!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is great for peace of mind to know that I can be worry free in regards to my device. Should anything go wrong I know I have backup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great to have!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have yet to use the benefits of this product (hopefully I won't have to anytime soon), but it is definitely good to have in case anything goes wrong with my purchased products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Tech Support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am grateful to have knowledgeable Techs that can clean, fix & update my PC. They always address all of my computer issues. It’s a relief that I can reply on Geek Support.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty on a Best Buy Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank you Geek Squad for processing smoothly an exchange on a product I had purchased from Best Buy under warranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed TV on time!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They connected all of my devices and placed it where we asked. They were courteous and professional.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi there. Thanks for taking time to share this with us! We're glad that we could get everything installed well and to your liking! We hope you enjoy the new setup and it treats you well. If you have any questions or need help, please reach on out to us.

  • Rated 5 out of 5 stars

    REVIEW

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I LOVE MY HP COMUPUTER BECAUSE IT PROVIDES ME GREAT TECHNICAL FEATURES.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy the 2 yrs protection from best buy, always there when i need them, great service and excellent workers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    worth it for expensive purchases

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Some types of electronics break down more than others. External powered subwoofers, for example. For stuff like that, I definitely recommend this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We will see

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never bought before but hoping it’s worth it this time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great coverage and protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service and well worth the investment. Wasn't gonna get it first but glad I did. Always good to have a backup plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had to use the Geek Squad Protection Plan a few times. They stand by their commitment to helping you when things go wrong.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Product Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son insists upon Geek Squad Protection on every eligible purchase and I'm glad. They have repaired or replaced a good number of items with minimal effort on our part.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Important hVE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you buy a product like a TV, Computer, or secondary stuff its important to have this so you can get it fix or a replacement

    I would recommend this to a friend