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Customer reviews

Rating 4.7 out of 5 stars with 11152 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 176 Showing 3,501-3,520 of 11,152 reviews
  • Rated 5 out of 5 stars

    Best protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is the best protection available for computers. I would turn down great offers on other computers just so that I can get the geek squad protection through Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy the geek squad protection never know when it might come in handy and when it does it’s an easy replacement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Copy Machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got the two year replacement. It wasn't expensive which I'm glad I got it cause the first one I got came with a defect took it in and got a new one with no problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Never leave the store without it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy warranty is by far the best in the industry. As long as you have it, you can return the item, no questions asked.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy GSP literally on everything. It's well worth the money for what you get.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hey there. Thank you for taking time to share this with us! We're thrilled that you love the plan and are happy to assist. Please let us know if you have any further questions or concerns. Thanks!

  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little extra protection goes a long way. Always get the exact protection because you never know what can happen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is great !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad to have extra protection, have not used them yet but I know I am covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good to have

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is great to have, I was having problems with my printer, I went to the store and they exchange it for another one without a hassle.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The helper

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In today's technology in most homes strongly recommend to have the employees for the most part try to do their best

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great to have protection from Best Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I suggest this because sometimes the brands customer service sucks and this helps you in case an item is defective or breaks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Found the printer i needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service and found what i was looking for

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GeekSquad totla tech support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    program is very useful and provides peace of mind on when I need help, it be available.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is awesome. If you doubted them you are crazy. You’ll never go wrong with these guys. Awesome servers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    must get

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    always great to protect your device. i got this for my printer and its a good feeling to know that someone has my back

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review al programs, set some adjustmens.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Rubén exelent agent, anser all my questions. We recoment the Greed Squat.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    NO HELP FROM GEEK GUY FOR MY SCANNER ISSUE!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    SIGNED UP FOR A MEMBERSHIP TO HELP ME WITH MY SCANNING ISSUE WITH MY NEW HP PRINTER. THE GUY DID EVERYTHING I HAD ALREADY DONE AND I TOLD HIM THAT I NEEDED TO SCAN FROM MY HP APP. AFTER SITTING THERE FOR AN HOUR HE SAID OH YOU WILL NEED TO CONTACT HP. HE LOADED A SCAN OPTION ON MY COMPUTER WHICH I HAD BEFORE IT WORKED ONE TIME AND NOW WHEN I TRIED TWO DAYS LATER THAT DOESN'T WORK EITHER. I FEEL RIPPED OFF AND MY ISSUE WAS NEVER FIXED. NOW I CAN'T SCAN AND HAVE TO CALL HP IN THE END. I'D REALLY LIKE MY MONEY BACK AS THIS WAS A WASTE OF TIME AND MONEY.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had no problems yet but it’s good to have just encase my product breaks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always. Never without when I make a big purchase. Best Buy abides by it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad change my printer really fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it the service he change my printer teqlly quick

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Important insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This policy was very reasonably priced, and definitely gives us peace of mind about the ink jet printer we bought it for.

    I would recommend this to a friend