Customer Ratings & Reviews

This guys are amazing .. just point what needs to be done and they do it very professionally

The extra protection has been good in the past. As far as repairs or replacement.

I recently purchased geek squad protection for a new two in one and also for the dvd burner I purchased. So far I have not had to use it other than a few questions so I will not give a full 5 stars as yet. I do not foresee any problems.

I have never had such great service with a product replacement plan as I do with Geek Squad

I have got my previous printer replaced and got a new one.

Great service for non-tech people and you're in need of help with your Best Buy electronics!

Best buy extended warranty purchase is the best thing to have on any electronics they make it easy for you to get your product fixed

Appreciated the replacement of a product that wasn't working correctly. Exchanged my cord without any issues. Very good policy!

it doesn't take much to get things done, but great service is always well appreciated

Geek squad is great for the product as it protects the protect for awhile.

Agents did a great job getting my TV set up. Made it very easy.

The 2 year Geek Squad Product Replacement Plan is good to have but you can use it ONLY once in you 2 year agreement. Once you use it you need to buy another 2 year Geek Squad Product Replacement Plan on the new replaced Item.

Not too expensive. Definitely came in handy when 1st headset quit working in less than 6 mths. Reimbursement cost was applied to a better quality headset & 2 yr protection plan was extended another 2 yrs. for a prorated cost.

This was bought for my mom who always has her grandsons over.Always get the warranty just in case one of them decides to mess with it.

geek squad is a great protection plan we purchase it for everything

Repair plan sold with new printer. It’s still in the box so it hasn’t broken yet. We’re well protected, tho, if it does!

Doesn't hurt to back up a new device with extra protection. This one gives me immediate replacement in store. I like that!

Good for a price of mind with extended warranty on your purchase

Great coverage. Great price. Always get the coverage when offered. Highly recommend.

So far I haven't had to use it and with my husband around I figured I better get it.