Customer Ratings & Reviews

Its usually hit or miss but you never know when disaster will strike. I believe if the value is there not only will the extra warranty save you much time and money, I have gotten upgraded because the product has been discontinued. If you can afford the extra cost I would definitely recommend taking the chance on geek squad.

THE AGENTS INSTALLED MY TV AND MOVED MY OTHER BEST BUY TV PURCHASE TO ANOTHER ROOM. THEY ALSO RE-PROGRAMMED MY REMOTES TO GET EVERYTHING IN SYNC. I'M COMPLETELY SATISFIED.

Product replacement is something that everyone should consider. depending on the merchandise that you purchased at Best Buy they seem to have such good quality products sometimes you may not need a warranty. I have been very pleased and my family with Best Buy products and I highly recommend it to anyone and everyone

Just incase my husband lose anything or my printer started messing up, its best to have so you would've have to purchase idea again.

At first, I did not think this would be worth the extra money and thought it was more of a sales thing. But since I have had it I have used it more than 6 times for my TV troubleshooting, Cell Phone, I had my Laptop tuned up and it saved me a lot of money. There were products that I purchased that included free shipping and hull away. It a great option very glad that I have it.

Must buy when purchasing expensive items incase of a malfunction or mishap geek squad is there to help you.

My agent assisted me in everything i needed set up. Fast courteous and professional! Love the Geek Squad!

As a small business owner, it’s imperative to have protection on my purchased equipment. I purchased a scanner which jammed and wouldn’t scan the # of pages as advertised. I was able to rerun and purchase a new highly effective scanner after. Geek Squad made it a cinch to return/refund for a better product.

Best way to get in that extra protein without the calories. Been using it for protein ice cream and sorbets which have made clean eating easy and fun.

Peace of mind but hope I will never need it. Got it for a laser printer. I've had bad luck with inkjet printers so I decided to buy a laser printer. I'm hoping the performance of the laser printer will be better but I thought I'd get the replacement just in case.

I used this right before the geek squad plan expired and they simply put the credit on my account and I went and got a new case. For the case to cost $150 and them replace it without the blink of an eye it’s worth it. When you replace it out you can add another plan for the cost of the plan on the replacement case and cover yourself for another 2 years. Worth the money so don’t hesitate to get it.

Extended warranty for my Canon Pixma G7020 4 in 1 printer scanner fax & copier. Very happy with my purchase and have not had any issues yet.

If you’ve been around technology long enough you’ll find out after awhile computers and accessories will start to have problems. It’s nice to know you could head down to the geek squad and get replacements instead of spending hours troubleshooting electronics yourself. If it’s within budget geek squad replacement can save you a lot of headaches especially if you have something important to work on.

Great service should buy geek squad buying any merchandise never know is worth the money thank you for having

Highly recommend customers to purchases item from best buy. The staff is willing and ready to assist with any issues you may have buying or returning items. I frequently shop in Freeport location.

Luckily, I haven't had to use this extended warranty, but it provides peace if mind knowing that if something does go wrong, I'm covered!

Fortunately, we have not had to use the geek squad service on our new HP printer. It's good to know we have it, just in case.

The geek squad is the ONLY reliable place to go for repairs in Athens. Straightforward and excellent service

I purchased an HP Tango printer last year and have really enjoyed using it. It is lightweight and fast. I liked the promise from Geek Squad that they would replace it for me if it broke down within the 2-yr. mark. So far, the printer has worked great, but it gives me peace of mind to know that it can be replaced if it gets damaged!

Bought this for a new dishwasher and glad I did. We had a lightning strike and the new dishwasher was toasted. The replacement program saved me from having to buy another dishwasher!