Customer Ratings & Reviews

This is a good buy,i haven needed to use . Nice to have at a hreat price.

Always good to have accident protection. I got mine for my keyboard and case for my ipad....Sooner or later I’ll spill a drink on the keyboard that will short it out and kill it so it’s worth the extra money to ensure that you’ll get a replacement free without having to spend another 89 bucks!! SO like Nike says...just do it...and get the backing

Get the protection plan on all your electronics. The plan usually last longer than the product. And they will replace it with a new one the same day if you can pick it up.

I got this warranty on my HP printer. So far my printer has not giving me any problems! I haven’t had to use my warranty but it’s really great to have.

I feel this is a good value for the money. The replacement cost of any of the items covered would be well worth it in case of breakage or damage.

The Greek team does excellent service .i will truly recommend them to get any service done.

My printer stopped working and it was so easy to take it back and get a brand new replacement. No hassle. They asked what was wrong, I explained and they gave me a brand new one. Before I went to Best Buy, I searched to make sure which store had the printer in stock and went there.

I never had to use this service yet, but I know that if I do need them, they will be able to help me because I needed their help before, and they did help me.

I am very, very pleased with the purchase of Geek Squad service. They have helped me over the phone fix problems with my desktop computer. And they replaced the motherboard in my wife's desktop computer. All of this for no extra charges. YES I am very happy with this service! It is a very good investment.

This is so great to have, I always buy it with items that I know I will use for a long time, just keep the box and you can return it within four years for a new one or the newest model. Love this option and I shop at Best Buy a lot because of their product replacement plan.

Good price for the printer. Geek squad has alwasy been a good deal for us on our TV's so thought we would try on printer

Geek Squad product replacement plans are a MUST! It's great having the replacement plan because accidents happen! The Squad is always knowledgeable as well. I always buy a protection plan with items I purchase from Best Buy. It's such a great service offered!

Geek Squad product replacement plans are a MUST! It's great having the replacement plan because accidents happen! The Squad is always knowledgeable as well. I always buy a protection plan with items I purchase from Best Buy. It's such a great service offered!

I love this. It mops as well as a swiffer wet jet. No a deep clean but perfect for in between your deepee mopping.

I don't buy electronics without this support any longer. I've had a couple issues over the years with certain brands and having Geek Squad cover me makes the purchases worth it. I am extremely careful with expensive electronics so when I say I still buy this plan, it's a good deal.

It is good to have the support the Geek Squad offers. I could ask them any questions that came up as I was nervously installing my new HP LaserJet Printer. The installation was not complicated, but I still needed help and they were there!

Geek Squad and Total Tech with Best Buy are a must have. I have had Geek Squad provide the following services: desktop/laptop setup, laptap "wiping", laptop key board replacement, Virus cleanup, and troubleshooting. You should not pass on the support packages.

Peace of mind on a printer, do not have to worry about breakdown after original warranty expires, good value

the thing that makes best buys product replacement warranty better than Amazon (even though they often cost more and are shorter in duration) is the real time factor of bringing the defective item to the store and getting a replacement there and then - no waiting for a replacement to arrive in the mail.

I usually never have to use extended warranties, probably 95% of the time I don't need to. But when I need it, best buy's have proven to be the best. They are no hassle and it's so easy to get my problems resolved--only had to do it once, and it was simple and easy. Buying a best but/geek squad extended plan gives me confidence that should my device fail, Best Buy has me covered