Customer Ratings & Reviews

This think I ever did for my family When there is a problem the Geek squad will walk you thru anything or appear at your door. They are Best Buy angels.

Peace of mind. No worries. Must have with expensive purchase. Highly recommended

I always buy qeek squad with almost every elecronic we buy. There very helpful and do there best to fix my items if they can't they will replace it or if they dont longer have the item they give you store credit as long you have warrenty with them.

Works great and love the warranty they offer. No questions asked.

At the end of the 4 year Geek Squad service plan I had a minor problem with my refrigerator, some of the display wasn't working. I called in for the repair, a service company called and made an appointment. The repair was made all is good.

The knowledge of having someone is very important to me,

Hope to never use but thrilled to know that it's there if I ever need it. I usually only buy the best after researching products for hours upon hours. After buying the product I like to get this as a peace of mind. Nothing lasts forever but at least more then 3 years, if not at least I have this.

Haven't had to use my coverage on my most recent purchases. However, in the past, I have used it for computer repairs, and black tie actually replaced my big screen tv when it started pixelating at the top of the screen. Buy it to cover every purchase since then, just for the peace of mind.

Must have protection on higher dollar items. Normally wouldn't consider, but when I purchased a scanner that cost more than my laser printer I want to feel confident I would be replace in the event something went wrong with it.

Must have protection on higher dollar items. Normally wouldn't consider, but when I purchased a scanner that cost more than my laser printer I want to feel confident I would be replace in the event something went wrong with it.

This is such a great deal! I couldn't pass it up! The professionalism is greatly appreciated.

I love this protection plan offered. I purchase it on nearly every item I get. I never have any complaints from Best Buy when I feel the need to return something after the standard 15 day refund policy. It covers any and all damage you can think of... this is definitely worth the investment.

Purchased this plan for my PS5 headset - they always break within warranty so I get a discount on replacement!

This was not my first choice but when I arrived at the store, it was on sale, for $100 off and I was in a hurry, so I bought this one...What a great decision it turned out to be! I am very happy with the machine and not one problem with it, I easy to set up as a wireless network printer, and a great set of features.

Unless it's cheap enough just to replace something, just get the warranty of geek squad, especially if its computer related, because then they will help you for all types of stuff not just because you dropped your camera or mac in the ocean.

This printer gives excellent copies. It was easy to connect to my home wi-fi and does not use up a lot of ink. I can print from my computer or lay copies under the cover. Very easy and dependable. Great value for the price.

Is very important to be covered, this plan is affordable and very easy to use

Geek Squad warranty protection at the best warranty protection on planet Earth. He walking to the store for product as an issue they fix it or replace it right there. If you're buying something from the store and they offer this plan you should buy it. I saved me so much money over the past years

The squad mounted my 75 inch Samsung, hid the cables, showed me how to move or swivel the tv set up the soundbar, bass and satellite . They went thru a tutorial so I was ready to watch tv. The tv looks suspended on the wall and sound is like a theater

I have bought these Product Replacements a few times from Best Buy, and really only had to use it one time, when a video camera broke. It was so easy at Best Buy to get a new camera. And, I was allowed to get a different model. Thank you, Best Buy!