Customer Ratings & Reviews

I have bought these Product Replacements a few times from Best Buy, and really only had to use it one time, when a video camera broke. It was so easy at Best Buy to get a new camera. And, I was allowed to get a different model. Thank you, Best Buy!

Took my printer to the Geek Squad to see if it could be repaired and I walked out with a whole new printer. Yay me!

Reasonable price for the protection! Well worth the money. Hoping I don’t have to use it.

You can't go wrong with the Geek Squad product replacement plan, every single electronic we buy for home and office we add the plan and we have a piece of mind that if something goes wrong, BEST BUY will fix the issue on the spot. NO THIRD PARTY involved LIKE WITH THE COMPETITORS.

They help out they are so dependable if you need assistance they get to the source of the problem

I have had this printer for a little over a year and it works great, so great that I’m looking to buy another one. I hope I can find the exact one. I really recommend it very much.

When I bought my Zagg Rugged keyboard for my iPad I purchased the Geek Squad 2-year replacement policy since I had problems with Zagg hinge in the past. Sure enough, after about 18 months my hinge was very loose. Took it into Best Buy and with no questions they replaced it with a new one.

The Geek Squad has help set up all of our computers and has taken care of any problems or questions that we have on a as needed basis. They installed our new TV and instructed us on proper use and cleaning of TV. We would never stop using their services.

Good!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!’nnnnnnnnnnnnnn

This thing exceeds all expectations. I knew when i picked it up it was going to be really good, but once i used it, i was just blown away.

Geek squad protection gives you piece of mind that Best Buy stands by the products they sell

They are always there when my wife and I need their help.

I have used Best Buy warranties time and time again and they are one of the best around that I've dealt with they never have any problems with me anytime I have any problem with the product and they automatically replace it for me I always recommend getting the warranty from Best Buy

This has been an entire piece of all of the items I've bought from Best buy. They are always very helpful at the geek squad and I really appreciate the security that the plan gives me whenever I buy an item I feel like it's totally backed by this.

I just used this on my Logitech G900 Chaos Spectrum Gaming Mouse. A purchase of $150, $170 with the Protection Plan. Instead of spending a total of $300 on two mouses, I spent $170 and got a defective mouse replaced. It's insurance, complain about it when you don't use it, and rave about it when you do.

perfect all around very nice that is why i shop BestBuy

You replaced my product immediately. I just brought in into the store and 300 dollar pair of headphones and you replaced them immediately and gave me a extended warranty

We order all our electronics from Best Buy just to get the Geek Squad Services. They are very useful and helpful.

Geek squad coverage is always a must!!! I never buy ANYTHING without a warranty but geek squad is next level coverage!

Some things are worth insuring. Geek squad protection on my printer and monitors have been a saver. Do the math and if you think there's a possibility that it can break or lose its efficiency, consider spending an extra few bucks.