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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 11086 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 65 Showing 1,281-1,300 of 11,086 reviews
  • Rated 5 out of 5 stars

    Geek Squad was well worth it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Guys (they happen to be male) were outstanding. They understood the issues, spoke fluent old person, and set up my printer, made sure it connected with other devices and left me with a feeling of confidence in their service and the product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad seevixe

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m the past we’ve had good results with these services, never had any issues with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEKSQUAD IS A LIFE SAVER

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This protection service has been more than beneficial for me throughout the years with regards to equipment for my business. By having this protection for my major electronic items, it has saved me a whole lot of money in repairs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad fix my problem really fast, they return My money with no problem

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don't pass up the Protection Plan!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can't go wrong with buying this Protection Plan! I now buy it with EVERY purchase since my 70" TV screen went out. They came out within 24 hours to replace it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Returning Customer for life

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always a pleasure to buy at Best Buy. The team members are Quick, easy to deal with and to the point.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Heavenly Document Scanner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very convenient. It is light weight and performs very well. Great for storing documents.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    watch some Managers can be evil...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its good i was upset coz of Noobie Manager in Paramus NJ , but i love this service.... anyway i reverse what i said against company but this Manager has to go... Best Buy stay with us and hire better managers with better understanding

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Glad to have it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dont know how to review a service plan, but I am sure it will be great to have if I should need it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great warranty for high cost printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terms are great for an expensive item. Priced competitively with other stores and benefits are worthwhile.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad does the best they can

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy is always really helpful and good about taking back defective products for a free replacement. Their stores may be understaffed and their employees may be under appreciated by the company but they do their best and I appreciate that.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad does the best they can

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy is always really helpful and good about taking back defective products for a free replacement. Their stores may be understaffed and their employees may be under appreciated by the company but they do their best and I appreciate that.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad does the best they can

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy is always really helpful and good about taking back defective products for a free replacement. Their stores may be understaffed and their employees may be under appreciated by the company but they do their best and I appreciate that.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is knowledgeable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not had to use yet but I see this as a great value. I have asked them questions and have got good advice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is always great to have something like this just in case your item brakes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plug and play. Works great for my daiquiris. I’m a regular bartender now.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mariaole621

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really liked my HP Office Jet Pro Printer6968, but had to replace it with a new Printer as for months I could not buy the 902 Printer ink for it. Replaced it with Hp 7855 Printer. Have received it yet. Will let you know if it compares.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not had to use this service and hope that I don’t.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Glad I got the extra coverage.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got full credit toward a new machine when the old one died. Just take it to the store and they will do the rest.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bias! Must have this option.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely believe in protection plans. I must have this option. It’s always better to have it and don’t need it than to need it and don’t have it. Just my opinion. It’s life life insurance. The Geek Squad is amazing. Very user friendly.

    I would recommend this to a friend