Customer Ratings & Reviews

Geek Squad is the best. I like the convenience of making an appointment instead of trying to be the first one in line.

The agent installed my device.When I was having difficulty, he scheduled another visit & advised me how to return it to get another device.He followed with me a few days later to see if everything was still working. That was very thoughtful & considerate.

Geek Squad is always great. Cusomer service always helpful and returning items and solving problems have never been easier. Their plans are affordable and fair.

The guys set up my new tv, connected it to all my devices and set the controls

Have used the service in the past for a Foodsaver. The equipment malfunctioned after almost 2 years and the Product Replacement plan immediately processed the Gift Card to purchase a new Foodsaver. Therefore, I always add the Replacement Plan to my purchases.

It is very helpful to have. When I have had an issue they are easy to get in contact with.

Returned the broken product with no issues. Bought a new product that day.

Haven’t had to use it yet. I’m not sure what else to write but there is a 50 character minimum lol

You can't go wrong with geek, saves me lot's of time, these guy's are really awesome

I like it because it is very good and excellent for the price

I usually purchase Geek squad coverage for items that are not inexpensive. Fortunately, I don't always need that coverage (haven't for this item) but I have on several occasions, which was helpful. And it gives me peace of mind for not much cost.

My salesperson was very helpful and helped me to understand what I was buying

This Best Buy geek Squad for gear replacement, make me feel so comfortable any time that I go to Best Buy to buy any product, because if I’m working and anything happen I know for my experience with this Geek Squad that the service is gone just extraordinary!.

I wasn't going to add on the 4 year warranty but with knowledge of the salesman who informed me what all it intells I'm glad I did!

Need to protect your investment, the cost for protection is very low considering how much you would have to pay to buy a new one should your product be defective.

Well i love my items, because the one i saw its that i received. I will recommended all my friends to Best Buy company.

Haven't had to use it yet, but it's peace of mind knowing it's there.

I don’t always get protection on purchases but on larger items like printers I do. It has been neurotically because printers tend to go out after 2-3 years.

I needed a computer last minute and with to the Store with my wants and needs and the rep hit it right out the park

Very helpful. A must for people with limited knowledge of computer tech.