Customer Ratings & Reviews

Like this machine very muchans it work very good for me

The geek squad is like having your personal team for all your computer related issues

We have not had to use this product replacement service and hope that our product last for a long time, however, the customer service department was really great in suggesting that we purchase this for our appliance. Glad we did.

Nice to know I am protected if I have any issues. If I need my items fixed or help setting them up I can just call.

This has saved my butt on 2 occasions now. I had it for my laptop which at 3 months old, got knocked over and shattered the glass. I also used it with a 6 month old printer and was in and out the door with a brand new printer within 10 minutes. Definitely worth the $$$ spent.

I've used Geek Squad protection on almost 1/2 of my purchases... It has paid for itself and more - even taking into account the cost of unused coverage. Cameras get dropped, so do tablets and phones... Electronics short out or simply fail... just take it back and get a new one!

The process was quite long and tedious with trying to get my washing machine fixed. The communication between the vendor and the geek squad protection seemed to be a little lacking but that could’ve been partly the vendors fault.

Hassle free and convenient. Easy process. I have no complaints

Well worth the cost. I highly recommend the product replacement for high dollar items.

You can count on Best Buy Geek Squad Warranty. Always there for you!

Best part about Best Buy?!?! The Geeks!! I protect all my stuff with GeekSquad protection!

This is the best protection for all purchases. They are always very helpful and always available quickly to fix whatever is covered by warranty.

Totally worth it for heavy daily use items which tend to die right around the end of the warranty. Best Buy let's you walk in and pick a replacement, easy peasy.

I have had Geek Squad for several years now. It is the best service at a great price. I have used it multiple times for different reasons and not paid one dime for any of my issues. It is insurance that if anything goes wrong, it will be fixed for free. Love Best Buy!

I have used Geek Squad services multiple times over the yeara for computer issues and assistance with new product setup.

It would be better if it last for the amount of time you purchased it for. Instead if you use it 2 months for now. You would have to purchase it again for the replacement. I won’t continue to the replacement or transfer.

Geek squad protection plan is a must. I wouldn't purchase anything without it if it is offered. More often than not, it will end up getting used. 100% recommend.

They help you with anything you need or if you don’t understand something they help you out

So far, we haven't had our Logitech - Create Keyboard Case for Apple iPad long enough to use the warranty protection. When dealing with Best Buy being they are a stand up company we have never had any issues when it came to using our warranty plan purchased from them.

Love the products. I have several and I use them all the time.