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Customer reviews

Rating 4.7 out of 5 stars with 11196 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 83 Showing 1,641-1,660 of 11,196 reviews
  • Rated 5 out of 5 stars

    Geek Squad technology insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank you! As a consumer it is so important to have an insurance like this because it will help you in times of emergency

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My printer stopped working after a year and with this service I was able to get a new printer. Also, service is super for computer issues as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best coverage for all items

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best protection for all purchases. They are always very helpful and always available quickly to fix whatever is covered by warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad services

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always purchased Geek Squad services and am very pleased with them. If something quits working and cannot be fixed, they replace it with a new one just like it or even a better one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good to have just in case something goes wrong with your product great people

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is well worth the extra dollars spent. They know what they are doing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Can’t go wrong with the Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can’t go wrong with the Geek Squad coverage. No fuss no muss.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Computer Help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not has to use them except once in store for a special cable. I am a computer person so not need them much

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service is terrific

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service from Geek Squad. Would highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Replacement worked superbly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lightning knocked out my cable modem. An hour later I had the new one in hand. No hassle, no problem. No if only Comcast knew what they were doing, It took them hours and 2 different support calls to provision the unit and make it work. Download speed is 115 Mbps.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend Geek Squad Service for every thing you buy at Best Buy! They have always covered all my products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful. A must for people with limited knowledge of computer tech.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is easy to use and get repairs done. Never have any issues getting a hold of them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job Geek Squad!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and professional approach, well done Geek Squad, appreciate it a lot for your prompt services provided and kind assistance along with friendly and caring approach. Great job guys!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ease of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad has been able to answer all my questions. They have been able to straighten out all my issues with my equipment as well. Having them stand behind the products they sell sets my mind at ease.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad 2 year product replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I opted for a 2 year product replacement for my smart tv, based on my prior experiences with Geek Squad. So far I have had no trouble, but I know I can depend on Geek Squad if a problem should arise.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome staff

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Services incredible Worth every dime I wish I didn’t have to write so much

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always make sure I get the product replacement guarantee because it's so easy to replace your items when they stop working. It gives you that peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Replacements are simply the best around

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I try to buy all of my electronic though Best Buy because of this plan. Employees are always so nice and helpful. I will never buy another company's replacement plan because I have already found the best!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the ease and reliability of all of the geek squad protection services. They will either fix the problems promptly or replace products no questions asked.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi there. Thanks for sharing this with us! We're privileged to be there for you and make the process as simple as possible. That way, you don't need to worry about the product and just live your life. Please let us know if you need anything!