Customer Ratings & Reviews

I purchase the Geek Squad protection that is offered on any product I purchase from BestBuy. They honor their agreement...and that helps when making a decision to buy most of my electronic products from BestBuy!

Great service and professional approach, well done Geek Squad, appreciate it a lot for your prompt services provided and kind assistance along with friendly and caring approach. Great job guys!!!

Hassle free extended warranty that gives you peace of mind that your purchase is protected.

Great and will save moneg rather than buying a new one

I recommend it!! I bought it for an HP multi printer I had for almost one year then it started having issues. I brought the HP printer to Best Buy and I picked out the same one in a new box and has been working fine. The Warranty was worth it.

My other printer went bad and luckily I still had insurance (almost forgot I did!). I was easily able to get a new one without having any issues!! Perfect!! I would buy it again which i did for my next printer!

It’s always good to keep your products insured. I haven’t had to fix anything yet but my hope is that the tech team will be good.

I have not used the sqard yet however I am quite sure that they can get it done whatever it is.

I opted for a 2 year product replacement for my smart tv, based on my prior experiences with Geek Squad. So far I have had no trouble, but I know I can depend on Geek Squad if a problem should arise.

I had a number in mind that I would be willing to pay for the peace of mind and convenience that product replacement protection offers. The plan pricing was exactly that, so I feel like I got a good deal, even if I never have to use this protection.

I purchased this by accident but after a set of computer speakers stopped working after 3 weeks it definitely paid for itself. I would recommend on expensive everyday items that get heavy use.

Great! Add-On Services. Thanks! for the orientation.

Protection plan is a must have! Have used many times for many of my past purchases. Be aware that once you’ve used the plan to replace a broken or defective product, the plan is fulfilled and you must (if you wish to protect the new item) repurchase with the replacement product. Not a fan of that at all but such is life....

The geek squad has been able to answer all my questions. They have been able to straighten out all my issues with my equipment as well. Having them stand behind the products they sell sets my mind at ease.

Very helpful and very knowledgeable and products. And very convenient Thank you

Why would you buy anything from Best Buy and not put a warranty on it? Don't be a fool, Best buy has one of if not the best warranty on items I have ever seen! I don't leave the store with any purchase with out that bad boy. Things happens, and I like to be covered if they do!

I've been buying from the same store in Kalispell,MT for years. They are very knowledgeable and very quick to diagnose a problem. In the event that I've had to return an item they were THE BEST! Thanks guys for all your advice and I wouldn't think of going anywhere else!

I try to buy all of my electronic though Best Buy because of this plan. Employees are always so nice and helpful. I will never buy another company's replacement plan because I have already found the best!!

Have not used it thankfully, but at least i know i still have it in case it breaks down

Bought the four year Geek Squad product replacement plan just in case an issue should arise!It just gives me reassurance that someone is a phone call or email away just in case I need help or assistance!