Customer Ratings & Reviews

Im happy that I purchased this protection plan. I got a refurbished printer, so I was nervous about that, but knowing that its protected and supported made me feel comfortable buying this.

When my last printer went bad I had bought the geek squad 2 year free fix or replacement and they checked out my faulty printer and gave me a new replacement. I also bought the 2 year protection with this new printer and would not do without their protection!

Amazing product and amazing team. My visit took about 8 minutes and they helped me find the item right away!

Bought for my logitech slim folio protecting my ipad and have redeemed when the keys fell out from an accident. Hassle free and glad I bought.

To date, I have had no problem with the monitor except that the tab over the CD cover came apart months ago, which gives me a problem when I try to download music. I should bring it back.

I've used there warranty before on a printer, and I can say it was worth it. Know that it isn't a scam. You want to ask yourself if you would rather pay 14 dollars , to cover something worth 100+. If you use it frequently, think about protecting yourself!

I have never had an issue with using the protection plan. I get it on all my electronics (smart watches, ear buds, etc...) when and if something goes wrong I bring it in and they change or fix the product for me.

Have had to use the warranty one time. It was a breeze

Geek Squad is fantastic and has been available for everything I've needed in the last year or so. The subscription is definitely worth it in case you need a product replacement in a hurry.

Thanks for helping me set up my printer. Quick over the communication with an actual person.

I appreciate and recommend this service it’s good to have the peace of mind

We can do a lot of “fixes” at home. Having Geek Squad is my back-up pain reliever when my knowledge or available “fix it” time is not enough to resolve an issue. Best deal for the cost!

I always rely on Geed Squad. They are efficient and supportive.

Great value for the money. We live over an hour's drive from the nearest Best Buy so being able to get support online is a plus for us. The agents are knowledgeable and patient with our questions.

I get this for my peace of mind, even though my son and grandson, are my go-tos when it comes to electronic devices.

I have used this service to install Webroot on two of my laptops and one desktop. The techs were professional, knowledgeable and friendly. They cleaned my devices and they run much better.

I purchased a printer and she was extremely patient and courteous. Far superior than that of waiting on hold with HP for 45 min. Young lady was happy and helpful. i am truly grateful for the immediate help and explanations. I rate her a true +10

Every time the agents/technician went to my house they been gentles and professional. They always answered to my doubts and search for a solution to the problem. I really recommends Puerto Rico’s Agents Teams.

It's a great printer/scanner/faxer/emailer. So many options on this printer it's so helpful for school and work so i am very grateful for geeksquad if anything ever does happen.

Within 5 months, I've contacted Geek a squad for multiple issues. All of which they were able to help me either via the phone, instant messenger, or even taking control of my laptop remotely! They are extremely friendly and extremely helpful! Must get!