Customer Ratings & Reviews

[Employee of bestbuy] They were great when it came to fixing my printer, amazing work they never disappoint

Bestbuy is my number 1 place to shop for electronics because there warranty is the best in the industry and they stand by it and resolved my issue within 10 minutes highly recommend getting protection for any device you purchase

At this time I've never had to use the at all so I can't give anything but an excellent review..I'm hoping that throughout the four years of protection I won't have a.need for them.

With my previous luck with my hp and canon printers, They always have problems after a short time. For 50 dollars, Best Buy will swap it out, Not fix it, For 2 full years, Even if the printer does not break, T he piece of mind is money well spent.

They help you with anything you need or if you don’t understand something they help you out

My Hp printer is working just fine. So I have not had to use the service yet. But I'm sure it's great. I love Best Buy.. They are always courteous, knowledgeable and never pushy. The Best prices too. I don't even bother shopping at any other store.

Used the service twice for installation in my house. One time for in store repair of a laptop and will be having them out 2 more times to install a speaker and wall mount a TV

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This was the perfect compliment of peace of mind to my purchase. Agents were always ready to answer any question I had at the moment's notice

Can definitely recommend this. Once my son had a problem with a printer he had less than a year, and Best Buy replaced it with a new printer, so this is worth having.

For all my bigger purchases I always put this protection on my purchases. As a former employee, i know the value behind these service plans. Best Buy will do the best they can to satisfy

I only purchase Canon printers because they never have given me any problems. Great for photo printing giving high quality products.I have not utilized Geek Squad for this item as yet.

BB's 2 year warranty allows a long term usefulness warranty in case something messes with your product, like windows 10 coming out and our previous printer choked on it, so just handed it over and got full credit towards a new one, how good is that?

I bought this for my wife, who is not computer savvy. Do yourself a favor and buy this, my wife listens to anyone other than myself anyways, and I am not always able to fix problems she encounters. This helps ensure domestic tranquility.

It does what it promises, if my stuff breaks, they fix it or replace it. It is basically a rental cost, because when they say replace it, they usually mean give you the money back that you spent on it because the same product may not be available.

I used the heck out of this keyboard and when it finally started to wear down the protection plan came to the rescue.

Well worth the cost. I highly recommend the product replacement for high dollar items.

The geek squad is like having your personal team for all your computer related issues

I always get the replacement insurance. I’ve used it many times over the years. I was thankful to have had it.

I always recommend Geek Squad protection service in addition to manufacturer warranty. No matter my issue, they have been incredibly timely in their assistance and resolved my issue without hassle.