Customer Ratings & Reviews

I buy replacement on all my electronic purchases, and if you ever have to use it, they are very good about replacing or repairing with no fuss. Worth every penny just for piece of mind.

Love the products. I have several and I use them all the time.

This e reader is the best also it is efficient in battery life so i takes a long time to go to zero.

This is a true life saver Just pay the $39 Uou will get a new printer when the old breaks down

When my HP desktop died and could not be fixed, I bought another HP desktop and was helped getting it online and showing all the files I need. I don't know what I would do without the Geek Squad.

Just great and its something we all need. Don't change anything

The Geek Squad located in Vernon Hills is the best of the best . I mistakenly took my computer to another GS in Chicago and ran to Vernon Hills the next day with two issues instead of the one that was not fixed. Go Vernon Hills Geek Squad

This service is one of the best things you can do to protect your wallet and your new purchase. If it breaks they fix it. If parts are no longer available then it is replaced with anew model.

A must to have! Membership covers everything and they help all hours. Plus if you have not pickup an item for more that 1 to 3 months they will cover you as well as help you download the software on the internet.

Hope i dont have to use this, but its a small price to pay if something does happen.

Trusted for all my purchases cant beat the service and guarentee peace of mind

Grateful for this service. Everyone is so helpful. Easy to use.

Great service and is alway on time. And good on explaining everything

The service was a problem at first. They sent a third party contractor to do the work. They ended up breaking my new 55 inch tv. Geek squad was great and made everything good.

Getting the Geek Squad Product Replacement has always been a great deal for me. I always get it for all my products. Thus far, I have already used it two times. Once it was for a Surface Pro after a whole one year of using it. I love it!

I know that I have the Geek Squad available when needed and that is a comfort for me. I know that my remote is also covered so if something happens to it, I can call for help.

An excellent product for the price. It is well worth it to have this extended protection program and Best Buy has always been very good with their technical advice and support.

I absolutely recommend adding Geek Squad protection to all your purchases. I also absolutely recommend taking advantage of your Geek Squad protection before the expiration date.

Like I said get insurance for gadgets especially if your little ones that gets into everything. It’s a little less frustrating it breaks and geek squad will fix for you .

Have not used it thankfully, but at least i know i still have it in case it breaks down