Customer Ratings & Reviews

It does what it promises, if my stuff breaks, they fix it or replace it. It is basically a rental cost, because when they say replace it, they usually mean give you the money back that you spent on it because the same product may not be available.

I had the Geek Squad 2 year plan on a previous Epson printer. Had problems with it, Best Buy refunded my money no question ask. I buy the plan 2, 4 or 5 plan on higher price items. worth the money.

I always get the extended warranty for all my TVs and appliances from Bestbuy. I don't like the extended service of the manufacturer's. Bestbuy is just less of a headache.

I always get the product replacement for any items I buy. Best Buy will always honor it. Even if I feel I don't need it, I get it anyway. It is a very reasonable price and sometimes well needed. Good to invest in when you buy something.

I buy this with every pair of headphones I buy for my kids or that I buy and share with my kids. Basically kids + headphones = broken headphones eventually. Absolutely worth the price.

Great service, always available for help on setting up anything.

The Geek Squad was there when my screen went black. It was great knowing that I could bring it to them. They are the experts when it comes to troubleshooting and fixing issues right away!

I have had to use the Geek Squad Protection Plan a few times. They stand by their commitment to helping you when things go wrong.

Good KB, easy to use macros. Software looks for current games and sets up (some) color schemes. Currently playing Battlefield 1. when im in Gas, KB turns green, in fire, turns Red. Only the usable keys are lit while playing. Great KB response.

I bought this printer from best buy i use it this is the best for sublimation

I get the replacement warranties for everything for my kids. My son has worn out many things before the end of the warranty. We take it in n they swap it out, very simple and they never give us a hard time. Definitely worth buying the warrenties.

I have yet to use the service but I'm sure it'll be handy in thy future with the kids in the house.

They do exactly what they say they will do. But when they say replace, they really mean give you the money back, because when the stuff breaks down, they usually don't have the same product to replace it. So the geek squad is really a rental cost

I now purchase all my appliances and computers and accessories at Best Buy. The Geek Squad had to practically rebuild my laptop - no cost- and made a visit to the house to work on the refrigerator post hurricane. So easy to work with them

Geek squad is a service I didn’t realize I had initially, but I was glad to realize I did!

This is a lifesaver! I bought this when I bought my daughter an expensive camera. I don't have to worry as much knowing that we have coverage something happens to the camera.

I bought this when I bought an expensive product. The product went out of manufacturers warranty, geek squad just asked a few questions then told me to go get a new one and they swapped it out for me. No hassles defiantly worth the money!!!

My Canon Pixma MX922 had the print head malfunction and I couldn't make it work properly by just cleaning it. Brought it back to my local Best Buy and they just gave me a new one. And of course I got another Geek Squad Policy on the new one

bought it for the HP printer so far have not used it but I am sure one day it will come in handy.

Raquel-service representative was very supportive and professional