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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 11088 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 103 Showing 2,041-2,060 of 11,088 reviews
  • Rated 5 out of 5 stars

    happy i bought insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy I bought this otherwise I would have to buy a new one

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    If they can fix it they replace it!

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love geek squad protection! They ship or replace anything with a protection plan!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2-Year Geek Squad Product Replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I usually do not purchase extended warranties but for my expensive Brother Printer I felt at ease especially for the lost cost for the extra coverage. This is something you hope you never use but peace at mind having!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service was a problem at first. They sent a third party contractor to do the work. They ended up breaking my new 55 inch tv. Geek squad was great and made everything good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    best services

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excelet product and services, i love to work with this company

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad replacement plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not had to use the replacement plan at all(YET) but i have had BB's Replacement plans before and they have always been great. Geek Squad themselves are extremely knowledgable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I know that I have the Geek Squad available when needed and that is a comfort for me. I know that my remote is also covered so if something happens to it, I can call for help.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Flowing Rock LLC.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Provides security and piece of mind knowing that the Geek squad has our backs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth every penny, even if you don't use it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I buy replacement on all my electronic purchases, and if you ever have to use it, they are very good about replacing or repairing with no fuss. Worth every penny just for piece of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like to get the geeksquad coverage on any small appliances I buy just in case

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Glad I got this and will renew

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great service for all of any electronic needs. I have had it before and will always renew it. This is a great benefit for any avid Best But Shopper which I am one of. GREAT SERVICES!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Replacement a Must

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely recommend this replacement warranty. I bought it with another product and when I had a problem with the product they replaced it with no questions asked!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Product Replacement program

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An excellent product for the price. It is well worth it to have this extended protection program and Best Buy has always been very good with their technical advice and support.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    If you can afford it, buy it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thought this was a good idea to buy, you never know what’s going to happen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ALWAYS add!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely recommend adding Geek Squad protection to all your purchases. I also absolutely recommend taking advantage of your Geek Squad protection before the expiration date.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't beat the peace of mind you get from adding the replacement program. Has covered any product problems I've ever had.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good printer I have been using it daily and it’s like new

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    fixed with little hassle

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    after being in the heat of the car, everything had to be reinstalled. it was an overnight fix and they also installed peripheral software. the Geeksquad took the time to teach me how to navigate my laptop too. No extra charge!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Definitely worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are very helpful and they always help me with my purchases and stuff

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Go GeekSquad!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad protection plan is a great option. They installed my Bedroom Tv. TECH was timely and knew what to do! Very happy with my purchase and install!! Go Geeksquad!!

    I would recommend this to a friend