Customer Ratings & Reviews

So helpful with any questions and issues!! While I have not used the "product. replacement" portion, they have always been available for my many, many questions. I will definitely continue to be a Geek Squad customer!!

Having the warranty made me more comfortable with my purchase!

Sometimes you just don't have the time to repair a laptop. There are so many layers and so many things you have to remember when in order to reassemble... Let the professionals hands it.

Excellent. Can’t go wrong with any protection from geek squad

Product replacement programs with Best Buy are always helpful, I have used them in the past with digital cameras, etc. This was another unit that I thought the product replacement program would be helpful if needed down the road!

My experience with the Folks who dedicate themselves to being above and beyond the average call towards ‘Geek-hood’ has always been very positive! Sometimes they’re busy, but thats to be expected... Nice Job!

Good product for protecting electronics since the electronics of today aren't very reliable even from great brands.

Peace of mind knowing the Squad is there for any issue.

They are very helpful and gave me information in detail on my printer

Excellent service. I like their service. They provide support whenever needed. I will recommend them for anyone, especially when buying an expensive item from bestbuy

Fasy reliable services, always up to date with how to assist me with my protected product

Always get GEEK SQUAD just to protecting our expensive products in case something went wrong and best buy either fix it or give you a gift card to buy a new one

No matter what the problem is when Geek Squad comes out they always find a way to fix it. I have been with them for years and continue to buy at Best Buy. My Geek Squad Guy is Carlos Neives

Excellent protection and they stand behind their plan.

The guy who sold the printer was helpful and had amazing tips

The agent cleaned my laptop, it was very slow and not working very well. It worked very good after they worked on it. They tuned it up the next year, to keep it running smoothly.

I've replaced so many devices thru geek squad! I try to only purchase most things thru best buy just because the protection is amazing

I love the fact my HP printer is covered with a Best Buy warranty plan. My HP Printer will be replaced if anything goes wrong.

Its can be a hassle free exchange or return of the malfunctioned item at the cost of this geek squad service protection fee. I would recommend it.

The Geek Squad is wonderful. I don't know what do if I didnt have their help.