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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 11091 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 115 Showing 2,281-2,300 of 11,091 reviews
  • Rated 5 out of 5 stars

    Top geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product love the geek squad cause I'm a total tech geek

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    can't beat in store replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    other online stores may have cheaper or longer warranties, but Best Buy is better because you get your replacement the same day - no waiting for the replacement to arrive in the mail.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You must get the maximum protection for your products purchased through best buy,they have ALWAYS backed it up ,no issue with fixing or full replacement of products

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service techs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the Geek Squad, they get me in and out fast!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome products to buy for customize products to sale

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Was Highly Recommended to Them!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Geek Squad! If you have any issues at all, they will be there to help you! Very knowledgeable and trustworthy! Haven’t had any issues with them!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They are the go to back up plan!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always have come through for me when the product manufacturers didn’t.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The squad replaced my printer without payment when my printer decided to stop working one day. They are super knowledgeable and very helpful. I'm glad I purchased this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always get the coverage!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They have always been straightforward and courteous. Any issue with a product can be resolved. If not, full refund or replacement with the difference in price credited back to you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best program available

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best group of people. Easy to get an appt. They do not rush you - they listen to your problem and suggest the needed fix. Very professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve always been iffy about buying product insurances. Yet, I’ve found that Best Buy truly sells the best one possible. Made a few claims here and there for different items and they literally just replace the item for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is really good for help and whenever you need something

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Getting geek squad service it’s a no-brainer! I can bring my products into the store at any time and have them fix it for free. Well worth the initial payment!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I buy the 2yr Extended warranty on every purchase it has saved me so much money most manufactures give a 1yr warranty so after that your out of luck do yourself a favor and buy it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great reassurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use to never get the geek squad until my kids broke my computer!! bought a new one with the full coverage and the kids broke it again . Lucky I had the protection

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Removing stuff from old computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I took a old computer to The Geek Squad and have them check the system and put it all on a SD card and they removed the hard drive gave it back to me and kept the rest of the old computer it was awesome well worth the Geek Squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Purchased just in case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always be prepared Just in case. Great price also!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better to have it and not need it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the geek squad. We purchase the warranty every time we buy at Best Buy. My motto is bettee to have it and not need it then to nees it and not have it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works better than I thought but than again its black and Decker so i should have known

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    for printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so far have not had to use it for the printer we bought 6 months ago

    I would recommend this to a friend