Presidents’ Day SaleEnds February 16. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Gift Ideas
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 11091 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 117 Showing 2,321-2,340 of 11,091 reviews
  • Rated 5 out of 5 stars

    WORTH THE PURCHASE

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This isn’t my first time purchasing stuff from Geek Squad. From product replacement to servicing my products. They do a Great Job! Worth the Purchase because I work my stuff hard.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's like a extended warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good to have, forbid a freak accident happens, or simply if something is defective.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were helpful enough they serviced my needs in a timely manner

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad 2year Protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my Geek Squad 2year replacement warranty!!! Don’t buy anything without adding this protection!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Best out there

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Husband would never let me get the insurance till one time we got it on an item of his. This item actually broke and This insurance took care of it with 0 questions asked, Awesome

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fastest replacement there is

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love bestbuy and I literally buy most of my products here as long they can't match the price because replacement is stress free if needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My printer was having problems. Geek squad quickly checked it out and offered to change the printer to a current model since they could not fix it in store. Worth the service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy this. Simple as that.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Whenever I buy headphones or other, easily breakable electronic devices, I always buy the extended warranty. Always. I've used it several times, and it is always very easy, with no hassles. I cannot recommend this enough.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helpful representative.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent explained in detail how everything would work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Why not?

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I know that the product has a warranty but the geek squad protection makes it so convenient to exchange! I have used it once because the hinge came loose, and I was very glad that I wasn't out the money I paid for the product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Had to replace my headphones

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this when I got some headphones. After the kept disconnecting no matter how many firmware updates I did, Geek Squad replaced it for me. Always a great safety net!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replacement warranty was needed.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I usually do not purchase any warranties or replacement policies. However, I did for my MX Master mouse and I am thankful that I did. Best Buy's Geek Squad immediately replaced the mouse at the store and insured that it worked properly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It works great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a travel blender last minute and picked this up. It works excellent. I actually got rid of the original one I had and use this one full time now.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    warrenty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful staff and great price. Very good policy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always get protection!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get protection for all my electronics. Very smooth transaction if anything ever breaks!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    jpatton607

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too early to tell. I just purchase this a month ago.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple works very well no problems Love the size..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent home printer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer was easy to set up and the cartridges that came with the printer have lasted over 3 months. This is so easy to use for scanning documents and saving as a PDF.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cricut extended warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this plan for my cricut air explore 2 and hace piece of mind that if I do encounter a problem it will be taken care of. I would highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just bought my new printer so I haven’t had to use the Geek Squad!

    I would recommend this to a friend