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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 11091 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 121 Showing 2,401-2,420 of 11,091 reviews
  • Rated 5 out of 5 stars

    Geek Squads Webroot is a quality protect.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since purchasing the Geek Squad 2 yr. coverage with Webroot SecureAnywhere protection, none of my previous problems of picking up viruses here and there have disappeared. What do you get for the money? Peace of mind!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought a Turtle Beach headset and got the warranty replacement. Glad I did because one side shorted out and I took them back and got another set.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad does an amazing job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents fix my items and explain the information to me. I am glad I purchased this as I have a lot of items I have bought through Best Buy. Perfect

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Head phones never last two years

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy the two year insurance with headphones. I use them every day and they seldom last more than 20 months or so before they begin to develop problems. Well worth the insurance to replace them .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had this printer for 2 years now and it still works the same. I’m a college student so this printer was well needed, BUY ITTTTTT…..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get it for small appliances you use a lot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get it for smaller items and appliances. My family is rough on things in my home. The plans have gotten so affordable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service for the money.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is always worth spending the extra money for Geek Squad product replacement. I have never had a problem returning a product, and the service is always outstanding.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love getting my geek squad coverage with all of my products you just never know when you will need it or when your purchase is going to need to be fixed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Peace of mind makes everything so much easier. If you don’t have it and need it you’ll end up with a lot more hassle and pay a lot more.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Can't go wrong!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great plan that will replace your item if it gets damaged past the point of repair, and they will also fix it if it breaks in the warrantied term. If it's something of higher value then this is a no brainer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product Replacement plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase the Geek Squad Product Replacement plan if it's available. I've used it in the past on other products and it's a hassle-free service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Besy Buy is always the best

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product with price. Friendly customer service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very quickly!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent give me my product and helped me in all!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best service. I have no problems when something is not working just call or take it into a best buy store and it;s taken care of just like that. No hassells

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Product Replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gives me peace of mind I have four years of support if I need it for a fair price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always loved getting Geek Squad service with my products. It provides a little more ease of mind so that if something were to happen I can bring it in.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad helps me with everything

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is awesome. I love the fact you don't always have to go inisde the store. They will help you through the chat option or call option as well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Green Squad solved problems

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We’ve never regretted the Geek Squad plan we got. Although we’ve only used it twice, it was very helpful not to have to pay for them solving a problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always a great idea getting the extended warranty with electronics in any other products these days. You just never know and Best buy is great and honoring this

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I probably will not need this service but it was a good deal and peace of mind is always good. The unit is excellent so probably won't need it serviced

    I would recommend this to a friend