Presidents’ Day SaleEnds February 16. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 11091 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 134 Showing 2,661-2,680 of 11,091 reviews
  • Rated 5 out of 5 stars

    Highly Recommend

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A trusted source of protection. I use Geek Squad with complete confidence in their services and professionalism.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Trusted Source

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A trusted source of protection. I use Geek Squad with complete confidence in their services and professionalism.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Covered.

    |
    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Here's to hoping I never have to use it but have the coverage if needed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Affordable protection plan

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use it yet but for the price I thought it was a great option to have a backup. I purchased it when I bought my HP printer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Tablet

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use my tablet daily, it has so many features I am still learning them all, it is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't typically buy extended warranty/product replacement. But certain items that may be high risk can certainly use the extra reassurance and peace of mind you get.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All you do is call the Geek Squad number have your online receipt ready and go thru some trouble shooting, if that does not work then take it in get a new one!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    And the winner is

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Another five star rating on something I will probably never use. You can tell I have no life, so I respond to surveys that are totally useless.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wise purchase

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I appreciate being able to purchase additional warranty on products purchased at Best Buy. Gives me peace of mind. And the staff is always helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best "Insurance" Ever

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one of the best "insurances" ever. I am very comfortable knowing I can always rely on the Geeks to help me with my computers, etc.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good. good. good. good. good. good. good. good. good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad makes me feel confident with their protection in knowing that if anything fails that they have my back with the coverage I need for my product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad is Great!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad handles all my repair needs efficiently. They are extremely knowledgeable and they answer all of my questions. As long as I have technology I will have a membership with Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Geek Squad Service Plan

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the purchase. Great service when needed. Used for several products purchased at Best Buy. Geek Desk help in store very friendly and effective.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always promptly answers questions. Customer support team is nice and appears to be familiar with questions and concerns when asked .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2-Year Geek Squad Product Replacement

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2-Year Geek Squad Product Replacement should definitely be purchased when buying a printer, as the quality of printers have noticeably DECREASED in recent years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not needed assistance, but glad to know they are available.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Expert help that can save the day!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It really is something that puts you at ease knowing that you have experts to help when you need it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ...to be determined...

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ...perhaps one day I'll find out if the two year geek squad product replacement product is truly worth it, for now I haven't had anything fail on me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Help full

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You guy help me put lot when i break something Love

    I would recommend this to a friend