Customer Ratings & Reviews

The agents have been very helpful on the telephone. In the store they are also very helpful. I am not very computer literate so I love this service.

They are GREAT at their job. If they cant fix it...they give you the money that it's worth on a gift card to buy ANYTHING!!

I rarely by warranties, but this felt like a good investment. I have not had to use it, but knowing I have it for a pricey purchase makes perfect sense.

Had to return the keyboard because one of the keys was defective and kept sticking. Only had it a couple of months and thought the product warrantee covered a full exchange. Geek Squad prorated the coverage so there was a charge. However the service at the store was excellent and getting a replacement was easy :)

In my opinion it is great to have the replacement plan. You never know when something can go wrong and its always so easy and convenient to have.

I only paid like $4 for this protection plan and it replaces my keyboard that was $220 for any accidents or damage. Worth the money is an understatement!

Always good to get insurance. I got a printer not knowing it wasn't working till 34 days after having it and was able to exchange it with out penalties.

You call in let them know the issue, do some troubleshooting over the phone. If that did not fix the problem bring it in and exchange for a new one!

So far so good, haven’t had to use the geek squad and hoping we don’t have to. Lol. Highly recommend when you purchase a computer or anything

Such value in knowing that my devise will be protected with this extra coverage! Haven’t had to use it yet but gives me great peace of mind!

Geek Squad repaired my dell computer and suggest we get another brand computer dell doesn't seem to be dependable. lenovo seem to fit better for bookkeeping .

Most definitely purchasing a Geek Squad Product Replacement Warranty because, from personal experience, hands down, it is the one of the best no hassle warranty that you can purchase!!!

The people are always very nice and helpful I always purchase coverage on all electronics from BesyBuy since I have a teenager you never know what can happen

It's a great thing to have Evan if you don't use it. Most of what I have bought has been great and lasted longer then expected. But the couple times I needed it,it was there for me and no hassels

Gs protection is something you are going to wish you had! I have been very carefuo with my products but you never know!

I love the product placement plan. If you have an issue in or out of manufacture warranty, then they replace the product or give you a store credit towards a new product. No hassle or wait for repair.

These folks really know their job and i usually don't even need to take my computer to the store. And they can even solve an issue when I'm not even sitting by my computer!! Well worth the price!

have not had to use this yet, but past experience has been excellent

Have not had to use this service as of yet. Hopefully no time soon.

The Geek Squad Product Replacement Plans are the best money You can spend have used it for years and this plan from them would be the only one I would used it is great and the geeks are great