Customer Ratings & Reviews

The service I received was excellent and the best part of the was the professional service and experience of customer service and satisfaction.

Love the geek squad extended warranties. So easy to call and get fixes. Although sometimes hold times are long but still worth it.

It's a great replacement plan Geek Squad is great always are helpful and yes you have any problems they fix it or replace it

I have heard stories of how bad Greek Squad can be but my local Greek Squad has been great to me. I would definitely recommend them to my friends.

Only had to call once since I purchased it. However they were very helpful and professional when I called. Yes they helped resolve the problem

All ways good to have protection for your devices incase anything happens, so the dependable Geek Squad can come to your rescue.

When I had to get my computer sent off to the warehouse they kept me informed of every thing I was able to get it back to me working correctly very happy

Great value, have had them replace a second printer after it failed outside of the manufacturer warranty. Just wish I did not have to buy a new policy each time the printer is replaced.

We added this service because we wanted a hassle free return if there was a problem.

This is a good thing to have, especially for the price I paid for my new brother printer. If anything goes wrong, I know that the Geek Squad will repair or replace it. I never have had to go out of my way to fight Best Buy to honor their warranty. I think they are some of the best in warranties, at least in my opinion.

Saves me the headache of repair and maintenance of my item

Havent had to use it but loved having that peace of mind if something does every happen. My wifes grandfather had this protection plan and it helped him alot when he could fix it himself .

Nice to know I am covered if I have any problems. I hope I don't need it.

Geek Squad has always been outstanding. I have had to return things in the past and they have always come through with outstanding service!

Having this protection is over of the smartest things to do.

I don't really use it all the time, it was mostly for family I personally like to do stuff myself it's a lot more easier and I feel more comfortable, but the family does like it they all depends on the person

Ok thanks they offered a excellent service and I first did it on the facts that they recommended it for new tv and good warranty

For $10, by printer is covered for anything that happens for 2 years. Knowing that inkjet printers have a life expectancy of 1.5-2.5 years, there is a chance I might have to use this. Hopefully not.

Best Buy has had this option for a good number of years. As printers cannot easily be repaired, this is a wonderful option available to buyers.

I am not one to normally buy the protection plan, however my son goes through headsets so quickly.(wires braking, sound distorted etc). This plan covers everything, well worth the price.