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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 11091 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 151 Showing 3,001-3,020 of 11,091 reviews
  • Rated 5 out of 5 stars

    Always get the protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy the 2 year Geek Squad Protection because when the tech breaks, and it will, I do not have to pay to replace them. I only have to pay for a new plan on the new product!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You need this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This can be expensive but so is having to pay to fix your computer your self. If your short on time like me do yourself this favor.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad was quick in installing my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents mounted my tv the way it should be and it was in a jiffy, I also got added protection in case there would be some problem later on

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad is awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad has already helped me tremendously. I did not know how my laptop functioned and all the features that it had. The Geek Squad showed me how to navigate my new laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gotta Luv It!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gotta Luv It. No dealing with the manufacturer. Just bring it back to Best Buy any time during the extended warranty period. A No-Brainer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bruno2008

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They handled the issue very professionally. It was a factory defect and tech experts where able to resolve the issues in a timely fashion

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So happy with this service. When my printer started acting up, I just took it back & they replaced it with a new one. Best service!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ease of mind.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the idea of having the ease of mind with the Geek Squad service. They always take me right away and get started on it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love geek squad. Give peace of mind that items are protected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My printer died within the Protection period. They gave me a new one at not cost. Purchased another Protection plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had to use this yet and hopefully I won’t need to use it. But it’s definitely worth getting in case you are one to break things.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's great when you think you'll need it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Will you always need this? Probably not. BUT...it might be worth it for purchases that cost at least this much and you plan on keeping the two years. Overall, not a bad price for a piece of mind.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Good insurance

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good protection! I appreciate it a lot Best Buy team!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best thing for any Electronics

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that I could get this for my printer and not go over budget as a college student. I also, love the fact that if they cannot fix the issue they will replace it free no questions asked!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing. Never used it but I have in other products and it is very helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best warranty ever!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the GS warranty. My modem/router stopped working, took it back; expecting to be grilled and given the run around... not the case here! It was painless! This warranty is a must have!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this great sound and quality very clear and lots of bass I even wish that I could get it to go louder but sounds very good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We have a plan!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always good to get a product replacement plan. You are covered if something goes awry.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the warranty bestbuy offers with its products

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Product Replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great thing to have especially when you buy a printer or computer because somethings just can't be fixed. So glad I invested in this.

    I would recommend this to a friend