Customer Ratings & Reviews

I always buy the protection plan. Worth it. Best Buy Geek Squad have been a life saver on more than one occasion.

worth the money. piece of mind, gone through 3 printers in the last 5 years, was finally smart enough to buy the warrenty

If you buy a product like a TV, Computer, or secondary stuff its important to have this so you can get it fix or a replacement

Haven’t had any problems yet with any of my equipment, so I really cannot post a rating yet, until I really use this service. But for this survey I’ll still give her the five stars.

Always worth the money. It doesn't always get used, but it's a lot better than buying a new product.

Plan replaced the product when had issues. Well worth it

This Service agreement was worth every penney we paid for it. We had 2 units that needed repair. It paid for itself

It's great to have Geek protection to those product which are likely to have an issue with software. You never know when software stop working. I bought it and used it without any issue.

Really good. Agents are helpful and always willing to help when you run into an issue! I absolutely recommend this to anyone!

have only ever had one problem with the geek squad and that was years ago when they were first starting. They have knowledgable people, and they stand behind the protection replacement.

We purchase Geek Squad protection whenever we purchase products at Best Buy because we love their work and dedication to their service and products!

I have had to use the Geek Squad Protection Plan a few times. They stand by their commitment to helping you when things go wrong.

Love this! Does everything I need and more. Easy to figure out. I just wish this had a photo print option but I absolutely love this.

I'd always recommend these kinds of purchases when buying headphones or controllers, as the cost to replace is far higher than the hassle of taking them back for a replacement.

Great value to get the geek squad protection & replacement packages. Never had a problem with replacing or returning items.

Bought the insurance and replacement for my new printer so I wouldn't have to worry about it.

Although I didn't think I really needed it, I decided to buy protection just in case. Turns out it came in quite handy. Printer had a glitch and Best Buy swapped unit out with no hassle.

It is great for peace of mind to know that I can be worry free in regards to my device. Should anything go wrong I know I have backup.

Its a great service that beatbuy offer. great value.

Sometimes it’s good to buy protection on your stuff because then you need to use it and can’t because you have no darn warranty