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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 11091 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 157 Showing 3,121-3,140 of 11,091 reviews
  • Rated 5 out of 5 stars

    .

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If I’m being honest I did not use it but it came in free with my computer and that is good Incase something happened.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad saved my laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best investment for the clumsy! I spilled a drink on my laptop a week in. I am so glad I had the Geek Squad available!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad service is always available, efficient. The agents are helpful and knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Do you have the iPad keyboard?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do you have the iPad keyboard? Get the geek squad replacement coverage. I will get it every time due to the fact of how often the keyboard broke.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought a 2-year Geek Squad Product Replacement for our son's printer. It's just a good feeling that if something would go wrong with this device, our son would get a replacement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome very helpful nerds (we love nerds)

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always gotta love geek squad.. they go above and beyond everyone in my experience!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great team of experts. Happy i included the 2 year geek squad product replacement; alongside my purchase. Definitely recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great team of experts. Happy i included the 2 year geek squad product replacement; alongside my purchase. Definitely recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    service contract

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The rep explained the service contract well, and for the price it looked like a good deal. will update review if we ever use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Product Replacement worked!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When my Logitech mouse decided to stop working I took it to the store and they replaced it on the spot. I was in and out quickly with a brand new mouse which is working perfectly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy it every time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never used to buy these. Needed i once and wished I had it it years ago. Started buying them and even got the difference refunded when I had to send the product back. Good deal!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to use the service for a phone. Great customer service and my problem was taken care of and I haven't had anymore problems

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nice to know that if something were to fail there is help available to solve the issue, all products are performing as should so haven't had to use it, but thanks for being there

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not had to use this yet (printer was just purchased). However I like that Best Buy will replace the printer in the event of a problem. Low cost for warranty as well!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad give peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As you can see from my other reviews I ALWAYS buy Geek Squad with electronics. That way I never have to worry if there is a problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No Brainer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Things like this always sound like a scam but its a no brainer, this is definitely worth it especially when you come from a house hold with little ones that take anything that isn't nailed down

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad fixed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They always help when my product broke thank you guys

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great little disk drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easfy set up, plug and play. great for small spaces. light and quet enough. great for the blind. you can hear the drive run, but it's not annoying. I got it for my husband who loves it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Piece of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've only ever had to use my Geek Squad service plan once but it is definitely worth it. I usually only buy it on more expensive items.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have already had to use Geek Squad once since purchasing. Great service. Solved problem within 30 minutes. Worth the money to buy the yearly service.very professional!

    I would recommend this to a friend