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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 11091 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 159 Showing 3,161-3,180 of 11,091 reviews
  • Rated 4 out of 5 stars

    printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I give this 4 because the printer gets jammed alot. THankfully i bought the geek squad protection so this will hopefully be fixed or replaced

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    worth it for expensive purchases

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Some types of electronics break down more than others. External powered subwoofers, for example. For stuff like that, I definitely recommend this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad employees done a great job installing my new 85” tv to the wall. They set up all my auxiliary stuff. Left place clean.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy a warranty with whatever Electronics I buy you never know if you need to use it and in the past I'm glad I've had

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2 Year Geek Squad Product Replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great warranty. Very easy to use this warranty. Take product to Best Buy Store and the item is replaced,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would never purchase an item without buying his 2-year replacement plan so if you're buying any Electronics or anything that offers it buy it because it definitely comes in handy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buying the plan will be the difference between being a happy or frustrated customer. BB will take care of you if you have a problem if you have the plan. If you don't you're on your own.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect to use, great thinks, the best and the best

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well worth it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been a Best Buy customer for many years. I always buy Geek Squad protection. It’s so easy and hassle free to use should a product fail during the warranty period.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buen servicio

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buen servicio recomendado si quieren cómpralo se lo recomiendo

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service with Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We buy the Geek Squad protection on everything we buy from Best Buy. Always get great service from the Geek Squad and Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We thought this is a good idea because headphones get a lot of use and I heard that Best Buy has a no hassle exchange if anything goes wrong with them so thought it was worth it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was on the fence about purchasing an extended warranty. I'm glad I did, because the compressor in our new dehumidifier is making an odd noise, and the original warranty is expired.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You need a protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get Geek Squad protection or at the very least you should get total tech support.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice to have just in case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thankfully we have not had to use it so that is a plus, it good to have just in case

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yes. Good idea

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Why would I not purchase coverage? This is a given. Best Buy always honors them and I have been very pleased in the past

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very important to me to have this coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have purchased this coverage with several items purchased at Best Buy & have needed to use the coverage on some pieces of equipment. The coverage has never failed to provide a replacement

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did computer tune up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to have the Geek Squad on my side when I have a problem. They are super helpful and friendly. Staff is always professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the Geek Squad Product Replacement is worth it, not expensive, and a good guarantee for whatever happens in the future. mostly helpful for me since i bought it with Hard Drives.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good quality service from best buy had previous experience with another product and all matters are taking care of quickly and professional

    I would recommend this to a friend