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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 11091 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 165 Showing 3,281-3,300 of 11,091 reviews
  • Rated 5 out of 5 stars

    Good to have peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank god for this because sometimes the brands that don’t have customer service that is good doesn’t help you with defective items.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I get these replacement plans for just about everything! They are great and so worth the money. If it breaks, best buy will replace the product. I highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best warranty

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every time I buy warranty they hook me up with another one or if they don’t have it they get me a different one that is the same price! Amazing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does what it says, protects your device if/when it needs it. Have used on a few different items, so the peace of mind is worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does what it says, protects your device if/when it needs it. Have used on a few different items, so the peace of mind is worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection. I have has to use this before on another product. And best buy refunded my money and i was able tocget a new product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad 2-Year Product Replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad 2-Year Product Replacement is the best replacement plan available and well worth the investment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. Easy to work with and fixes the issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    playing it safe

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had to use the service. I don't usually get these types of warranties, but for this device, it seemed like a smart move.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad always dependable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have always had wonderful service at Best Buy! Never a disappointment

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fair price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent price point for the anticipated coverage. Also having access to tech support and possible in person assistance is a plus.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They'll replace your product with another of the same one in case it breaks, great warranty to have with products that have the possibility to break or get damaged with use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used this computer for 11 months, the system works perfectly. Will recommend this to anybody that wants an apple computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    G Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice to have a piece of mind if something goes wrong with your electronic devices. I'm a fan!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GService

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice to have a piece of mind if something goes wrong with your electronic devices. I'm a fan!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far I haven't used it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had trouble out of my last router so buying this protection on my router seemed like a good idea. Love the price, if I have to use the protection plan I know that it will be worth the value.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service, short wait times

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I have a problem I always get in in a reasonable amount of time. Often get an answer while I am there. Pleasant, polite employees.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Haven't needed to use it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fortunately I haven't needed to use this yet. But if I do I like the idea of a replacement instead of being without while someone has me send off and wait for them to try to fix

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i always purchase this this with the products i buy. for only $20 it's worth it. i wish it was only $10 or $15 because it really adds up with tax and or shipping but it's good to have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a father of a boy, this is well worth the money due to normal, non-careful activities of young men while gaming.

    I would recommend this to a friend