Customer Ratings & Reviews

They couldn’t fix my printer cuz they didn’t have anymore the same model. But they returned my money in a store gif card , and with that I Bought a new printer

Love it. Small enough for my counter. Just gets dirty in the blender blade

Best squad ever. So friendly and honest about what is needed and best way to achieve it.

I almost always buy the warranties. With so many products being made outside of the US, they break more often in my experience. So the 4-Year Geek Squad Product Replacement is worth the peace of mind. The Geek squd is good about repairing of replacing defective products. Their service is efficient, professional and punctual.

Decent price though a little expensive. Hopefully I won’t have to use it though if I do it covers it all.

I purchase Geek Squad on most of my purchases from Best Buy. There are a few times I was glad I did. I needed it. Best Buy is true to their word on honoring Geek Squad. I've had to get replacements on some items I purchased, and Best Buy Geek Squad had me covered with no additional out-of-pocket payments required.

Great warranty to have no issue with the process real fast and nice.

Also best to get insurance when buying electronics & with Geek Squad by your side you know all will be well

Perfect product I love it so much I’m coming back soon for another one

Product replacement is security. I hope I never have to use it, but peace of mind is great to have.

It is a reallya good investment I have used it twice and got only good results

Buy this with any printer purchase. Best Buy’s return policy is only 15 days. That’s not enough time for set up and to use all the features of the printer. I took it back to the store because you can not reach Best Buy by telephone and the Chat on line had me on hold forever. If I had not spent the extra money on the protection policy I would not have received even a store credit. Really stupid that I had to spend half of what the printer cost but in the end I was glad I did. Pretty much hassle free.

Excellent service they were very caring and professional. Great customer service. I recommend them to anyone buying from best buy

Very helpful and friendly. Very knowledgeable about the service and parts and how they were going to install it and how it should work.

I think this is amazing great customer service and quick service

I feel good about having the 4-year Geek Squad Product Replacement service. I hope I don't have to use it though.

Geek Squad and BestBuy a very Worthy Co. Thankyou for your easy Product Replacement Help. Arthur in Ark.

I don’t have a chance to use this service because my machine is still working good. We see if anything broke down and I may need their assistance. But I will put 5 stars first

I'm so glad I bought this product replacement warranty. I was having problems with the "L" key on my computer. I brought the computer in so they can fix it and they went ahead and gave me a new computer. My sister is having trouble with her "V" key and other computer problems. She has no warranty and cannot get the computer repaired. She did find the "V" key on the internet. But has to find a computer repair person to fix the other problems because it is passed the time allowed to get a warrany.

This was worth it while I had it. I do not think the yearly charge was worth it. If you do not renew you lose your warranty