Customer Ratings & Reviews

Been almost two years, ridiculous amount of printing (business, photos, schoolwork, invitations, etc.), and still have plenty of ink! With cartridge printers, we were paying $40-$50 a month for replacement cartridges!

Purchase after buying printer nuce know i have this protection

I haven't had to use it yet, but I trust the Geeks will do a great job if I need them.

The one thing I can count on in all my purchases at Best Buy is, if you have the Geek Squad protection, you are golden if something happens to your product. I have NEVER had a problem bring something back the malfunctioned. I repeat, NEVER! Best thing going if you get something electronic.

The product replacement plan covered the initial purchase price of my son’s broken headphones. I had to pay the price difference for the replacement headphones because the price increased. Keep in mind, once you use the 2-Year Geek Squad Product Replacement Plan, you have to purchase a new plan for the replacement item.

had a problem and they took care of it. I willcontinue to purchase here. Thank you.

Great value and return for the cost of the policy! I highly recommend always getting Geek Squad Protection!

I purchased this extended warranty from Best Buy/Geek Squad just in case for my Brother-MFC-L3770CDW Wireless Color All-In-One Laser Printer. I haven't used the extended service agreement because the printer has worked so well. But it's good to know I have a back-up. Thanks Best Buy!

Excellent performance. Would definitely recommend. Has saved me hundreds of dollars in ink.

The printer I just bought kept jamming and not printing right. This service replaced it no questions asked. Thank You Best Buy!

Makes no sense to not buy the extended warranty. Anything goes wrong and Best Buy replaces the device. No questions asked.

Fantastic Printer this is the best which I have purchased till date.

Great service Instant replacement Great to do business

Geek squad is always neccesary in case soemthing goes wrong.

Haven’t had to use it yet, but I’ve heard many great things

I purchased an HP 8025e printer to replace and older HP printer. I took advantage of the 4-year protection plan. I have used the benefits of the protection plan on an older HP printer making the plan very useful.

I always buy the protection plans. Best Buy makes it easy by either swapping the device out in store or sending it to their service center. On large items (appliances and TVs) they will often come to your home and either fix or replace the item.

My original purchase failed after one plus years and was replaced by the same model without any problem. However, the replacement also had an issue and was also replaced for credit towards another brand that had the same features. However, I did have to purchase the extended warranty.

Great we returned our printer and got the helo we needed!

Very affordable plan for worry free coverage for the next 4 years.