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Customer reviews

Rating 4.7 out of 5 stars with 11196 reviews

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  • Value

    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 353 Showing 7,041-7,060 of 11,196 reviews
  • Rated 5 out of 5 stars

    Protect your things

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my printer which I had to get replaced once pays for itself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad has saved some so much money and is def a service I add to every electronic now!!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    REPLACEMENT PLAN NOT HONORED!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bestbuy Geek Squad refused to honor a REPLACEMENT PLAN I purchased with my printer less than 1 year ago (Aug 2020). I got the printer at a good sale price, therefore, instead of REPLACING it add they should have with the exact same printer or one of equivalent value/functionality, they only gave me a store merchandise card for what I paid for the printer! What good did the almost $10 REPLACEMENT PLAN do me? I'M A VERY DISSATISFIED EX-CUSTOMER WHO WILL NEVER SHOP BESTBUY AGAIN, even if I have to pay a little extra elsewhere!!! The manager of the Florence, SC, store (Christy?) was the absolute rudest manager we've ever tried to deal with, as well!!! DO NOT USE BESTBUY ... YOU WILL GET DONE WRONG IF YOU EVER HAVE TO RETURN ANYTHING, EVEN WITH A 4-YEAR REPLACEMENT PLAN!!!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection plan reasonable a must buy good price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great program

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Friendly and knowledgeable staff. They did something to the store and it feels more user friendly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Stuff

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Get it...................................................

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fixed mg computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were friendly and helped me fix my computer that crashed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2 yr product replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 yr. product replacement plan is a good deal. It helps protect your investments.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always protect your product you never know if you will have issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protecting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s good to have just in case you never know when you need it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would definitely buy this good to have protection. Would recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always Best Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get the extended warranty. Best Buy take care of the issue no questions asked !!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love GeekSquad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well worth the price to purchase! Always get this! Thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although I never needed to use this I felt more secure just knowing It was available.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I will always renew this policy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best service policy out there and I will always renew it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Protection

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommend it for anyone! Don't skip out on this god opportunity.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy returns with extended warranty!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Getting the extended warranty allows easy returns/replacement if item breaks--saved me twice already!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Protection

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel totally safe and really protected with this product replacement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replacement plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very excellent program it costs but gives the consumer help if their is a malfunctioning products...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is knowledgeable and always helpful. I'm glad they're there

    I would recommend this to a friend