Customer Ratings & Reviews

Used Geek Squad to transfer old lap top to new lap top. No problems once I got it back, it took a few days.

Good warranty will always buy with Best Buy ! They hold up there warranties !

My agent assisted me in everything i needed set up. Fast courteous and professional! Love the Geek Squad!

I like their chat feature as the tech support chat has been useful in addressing my needs. They also could fix minor glitches by using remote repairs without having you bring the computer into the store.

Great service should buy geek squad buying any merchandise never know is worth the money thank you for having

Love the Geek Squad replacement protection have had to use it they were great and processed it quickly left with a new printer the same day!

So far it’s been good. I haven’t had to use the warranty yet, but it’s there if I need it.

Love that I can bring my products in to get fixed. A lot of products wouldn’t have been gotten had it not been for the repair service.

Love that I can bring my products in to get fixed. A lot of products wouldn’t have been gotten had it not been for the repair service.

Haven’t needed to use it yet, BUT it’s piece of mind knowing it’s covered for an extended time. As with anything that has moving parts, make sure you get coverage for things like this.

The geek squad is the ONLY reliable place to go for repairs in Athens. Straightforward and excellent service

They offered me protection service for my products, which is important for the customer to know that they can count on additional protection for their products

Always good to have accident protection. I got mine for my keyboard and case for my ipad....Sooner or later I’ll spill a drink on the keyboard that will short it out and kill it so it’s worth the extra money to ensure that you’ll get a replacement free without having to spend another 89 bucks!! SO like Nike says...just do it...and get the backing

I have a friend that lives Plantronics because you can answer your phone without removing the Bluetooth headsets.Plus it has a talking feature that will tell you who's calling. It will say "answer or ignore". That's what my friend likes about the Plantronic headset.

Not much to review besides, transaction going smooth. Hopefully the item doesn’t failed. Don’t have to use the warranty. I hate to hate to return it but so far working good. My wife loves it but if her as a gift.

I purchased this plan for a printer that arrived defective. I decided to return the printer and Best Buy had no issues or challenges and refunded the printer and Geek Squad service. Looking at other plans out there, Geek Squad is much less and in-store service.

I usually never have to use extended warranties, probably 95% of the time I don't need to. But when I need it, best buy's have proven to be the best. They are no hassle and it's so easy to get my problems resolved--only had to do it once, and it was simple and easy. Buying a best but/geek squad extended plan gives me confidence that should my device fail, Best Buy has me covered

I had Geek Squad on a IMac several years ago and I had problems with getting some Apps working correctly...took it to Geek Squad and had it back the next day with everything working great. I always get the Geek Squad product Replacement because you never know what accidents will happen with your bought item!

Geek squad has been consistently friendly, knowledgeable and patient for those of us that may not be the most up to date in tech. Having said that, I’ve always been treated with respect and kindness and having the geek squad support makes purchasing an item sit much better with me.

I love Best Buy they have everything I need, good prices as well my son got the switch oled there thanks