Customer Ratings & Reviews

Its necessary to have one, in case anything happens.

I WAS SO HAPPY THAT I GOT THE GEEK SQUAD 2 YEARS PROTECTION/REPLACEMENT POLICY FOR THE AIR FRYER THAT I GOT MY SON FOR CHRISTMAS LAST YEAR. THE REPLACEMENT PLAN CAME IN VERY HANDY WITH THE AIR FRYER WAS GIVING THEM PROBLEMS IN INTERMITTINGLY SHUTTING OFF.

Purchased this with my printer. Have not had to use it so far. The extended time goes for the length of time the printer is expected to last. So is a good investment.

I buy the geek squad protection on everything I buy from Best Buy! It has been the best warrantee from anywhere that I have ever purchased! The geek squad and Best Buy have always taking amazing care of us because we have purchased the warrantees so I would highly recommend everybody do it

The protection plan is one of the best investments you can make. Best Buy has one of the best in the industry. Their customer service regarding the protection plan is amazing. They can look up the purchase of the item on their system and confirm device has the protection plan on it. From there you good to go!

The Greek Squad is ready to help and very friendly. They will do their best to make the customer happy and will replace the item if that is your request. On items like computers, laptops, and gaming headphones (especially when buying as a gift), the protection gives you piece of mind. Well worth the investment!

Visited the store to inquire about not being able to connect my external monitors. The first visit they could not determine why external hardware would not upload to the computer. They suggested that I have the Geek Squad set my computer and reinstall all the programs. I came back a second time to talk about having the install redone and the agent that was talking to me said all I needed was a different cable and sure enough he saved me a lot of money. I no longer needed to have the install redone.

Love this printer. It's easy to set up and easy to use. The ink tank is easy to fill and you can visually see the levels of all ink colors. Great value and economical printer.

I like their chat feature as the tech support chat has been useful in addressing my needs. They also could fix minor glitches by using remote repairs without having you bring the computer into the store.

Honestly, to have my new headsets protected for 2 yrs for 2 bucks... it was a steal. As the associate said: "If anything happens to it, you can come in to the store and pick up a new box to replace it". Sweet and easy. (I usually only get the geek squad stuff on select items too, use your best judgment.. but for it only being 2 bucks (for this device)... hard to resist)

I always find value in the Best Buy warranty. Highly recommend

I love geek squad protection. I add it even with my Apple products. They never give you issues and if they can’t fix it, they replace with a new model.

THANK HEAVENS FOR GEEK SQUAD. THEY WERE ABLE TO HELP DIAGNOSE A PARTICULARLY DIFFERENT TYPE OF "BUG" THAT MY SYSTEM CAME DOWN WITH, THEN DO A PROPER EQUIPMENT INSTALL TO KEEP IT FROM HAPPENING AGAIN. THE PROTECTION IS FOR UP TO 3 ITEMS (I THOUGHT IT ONLY GOOD FOR 1 SO WAS VERY SURPRISED WHEN ABLE TO HAVE WORK DONE UNDER PROTECTION PURCHASED EARLIER FOR ANOTHER ITEM)

Best Buy is great in their geek squad. I could not find my warranty information but they pulled it right up. I was so thankful for their help

I usually only buy the replacement warranties for expensive electronics or items that will get heavy use. I once had a computer monitor fail 2 weeks before my replacement warranty expired. They gave me store credit on a giftcard for what I originally paid for my monitor. I have able to get a better monitor and I still had a left over balance on the giftcard. I was very happy.

I always love their coverage. It's the best so far

Very helpful and always helps with all issues and reliability service. Do wish they had walk in , must have appointments though. But worth the extra money for warranty

Peace of mind. No worries. Must have with expensive purchase. Highly recommended

No one ever wants to deal with warranty coverages but the squad were the most helpful I have ever had to deal with. The only negative I ran into was given the size of my T.V they did not offer to set up they just dropped off. If you are getting a large item that you can not do yourself it will be up to you to ask about help.

These are always a good investment. Something always seems to happen to electronics within 4 years