Customer Ratings & Reviews

I almost always purchase extended warranty when I purchase new products. Because I just purchased this for the Epson XP 7100 which is not one month old yet, I must give it 5 stars because Best Buy stands behind their products.

The geek Squad protection is inexpensive and worth it. I called in to get information on my device and they helped me right away, great customer service.

It was a good purchase and I would recommend it to anyone

No brainer go Geek Squad all the way for service !!

I purchased a product after a few months the product was not working right I took it back to Best Buy where my 2 year replacement plan kicked in the transaction was so easy and simple to go through, I replaced my product with ease And was able to get a new 2 year replacement plan on my new product thank you Best Buy you are the greatest.

Geek Squad product replacement plans are a MUST! It's great having the replacement plan because accidents happen! The Squad is always knowledgeable as well. I always buy a protection plan with items I purchase from Best Buy. It's such a great service offered!

Geek Squad product replacement plans are a MUST! It's great having the replacement plan because accidents happen! The Squad is always knowledgeable as well. I always buy a protection plan with items I purchase from Best Buy. It's such a great service offered!

No one ever wants to deal with warranty coverages but the squad were the most helpful I have ever had to deal with. The only negative I ran into was given the size of my T.V they did not offer to set up they just dropped off. If you are getting a large item that you can not do yourself it will be up to you to ask about help.

Geek Squad and Total Tech with Best Buy are a must have. I have had Geek Squad provide the following services: desktop/laptop setup, laptap "wiping", laptop key board replacement, Virus cleanup, and troubleshooting. You should not pass on the support packages.

Geeksquad for small appliances is the best investment. There is no trying to fix it they just replace it. Saves time and money. You just need to add the new plan to the new appliance that you exchanged it for.

I’m so so glad I purchased this service I have purchased printers before they stop working and can’t be repaired then I have to get rid of them only to have to purchase another printer. That was wasted money I have never been offered a plan like this, made since to purchase the added protection

I'm not usually a sucker for warranty, but if I know that a product I buy could break down within two years, I'll buy this to future proof. You can always turn in your product within the two years for easy replacement. Nowadays, I tend to buy warranty for most of my products that requires it.

Love this printer. It's easy to set up and easy to use. The ink tank is easy to fill and you can visually see the levels of all ink colors. Great value and economical printer.

I have used these extended plans for years and kept track of the need and savings . The bottom line is that for what I've paid on all my product plans over the years ,the times I've needed them far outweigh the cost for peace of mind and getting the replacement repairs when needed .

Purchased this with my printer. Have not had to use it so far. The extended time goes for the length of time the printer is expected to last. So is a good investment.

I am not a super tech-savy person, and I do purchase product replacement from time to time, depending on the cost of the unit. I have only had to use it once, but it was worth it and easy. The Geek Squad rocks -- and did everything they could to take care of me -- and they did! Thanks Geek Squad!

I highly recommend 2 year Geek Squad product replacement. I have had products I bought at BestBuy go on the fritz, and I just took the product back to BestBuy and they either fixed it or gave me a replacement. No boxing anything up and sending it back to the manufacturer. Highly recommended!

Worried about that product you just bought having issues or breaking? Just get one of these and let the worries go, enjoy your product as you want. Make sure to keep your receipt or if you have a best buy account it's automatically listed in your purchases for looking up later.

Used Geek Squad Protection for a printer that I purchased recently. The protection was very inexpensive but turned out to be very valuable. The printer wound up having some time of error after a firmware update. Once it got determined that the printer could not be repaired, the process was easy to get the printer replaced....very happy!

It is good to have the support the Geek Squad offers. I could ask them any questions that came up as I was nervously installing my new HP LaserJet Printer. The installation was not complicated, but I still needed help and they were there!