Customer Ratings & Reviews

I for one love the geek squad. I call them a few times a week just to chat about the latest news in computer stuff. One time a geek came over and we played diablo 2 for like 2 seconds. it was radical.

I like the comfort of knowing I have GSP and that they always come thru when I need them-sometimes a little bumpy of a ride but they always make sure to do what they can to make the customer happy on some level. Thank You Geek Squad!

Always willing to help and very knowledgeable. Friendly service!

So proud to have squad protection plan forks excellentAnd very helpful

Just got to protect my printer man it prints too much all day without geek squad there I don't where she be today so please call 1 (800) 433-5778 for any help today because product replacement starts the day you purchase.

Geek squad replacement plans are great for items that they have and keep in stock for a while. I have utilized them for computer keyboard replacement since the bluetooth ones seem to fail for me every 6 months. It's fast and easy.

I always get the products replacement just in case of unexpected issues to my products. I never had an issue when I needed to take something in to be replaced.

I like the fact that Best Buy offers a warranty for their products. It gives me peace of mind that if anything happens, I have a warranty.

Very disappointed with my Canon printer after 5 months and took it back to replace with an HP with no problem. I find none of these all-in-one printers are built to last so highly recommend an extended warranty on these type of products. Otherwise I generally don't purchase them.

It was nice knowing we had our local Best Buy Geek SQUAD location nearby to assist us when we needed them!!

They took care of me hassle free. My coffee maker stopped working and they worked to get me a new one quickly.

Geek Squad employees are so up to date on everything in the store, they can pretty much help with anything. I bought a printer and they helped teach me how to set it up even before I got it home.

I strongly recommend protection plans everytime they are offered. Best Buy is best in class when is comes to offering affordable reassurance when buying new computers, TV, games, or really everything they offer.

I love that Best Buy offers a replacement plan. You can never know when your electronics will give out and it’s nice to know Best Buy has you covered! I was able to take my headset back in and get another one! Same day, no hassle.

I have not had to use the protection on the printer I purchased the service with but I used them for my laptop. The technicians are so helpful and knowledgeable. Quick return as well.

My previous headset broke twice and had to return it for repair, the second time it broke, Sound blaster said they would not fix it again even though it was in warrantee. Could not take a chance that this headset would break so I purchased the extended maintenance contract. For peace of mind

I love Geek Squad. Haven't had to use them for the printer yet, but have used them many times for our computers. They're friendly and they get done what is needed to fix the problem. I recommended them to my sister and she now uses Geek Squad and is thankful for the recommendation.

Phone call to Geeks was quick. I had a hard time understanding first person who answered, but the local Geek was polite and listened to problem and offered solution. Am testing solution as we speak so i really won't know until 1/2 hour. So far so good. i like the promptness.

Product replacement guarantees provide so much relief. The coverage plans are both affordable and reliable.

The agents installed my washer and dryer. They did a excellent job. They were very professional and friend