Customer Ratings & Reviews

This plan has proved to be so useful. We've taken in both computers and both laptops this year. Had to take one laptop back a second time. Geeks are very helpful if you have any questions. It's definitely worth the money.

You can't go wrong with geek, saves me lot's of time, these guy's are really awesome

It’s always good to have some extra protection especially if you are paying over $600 for a small action camera. Just gives me peace of mind I can film and if anything happens I can get a replacement.

I just bought this product, but I have had experience with Geek Squad product replacement before. Not bad.

Like always a good product especially if it's being purchased with a product that can break easily withing the time it will be used. Especially printers from HP which usually have ink carriage jams every year or so!

Seriously, if something is going to break down, it's usually within the first year or two. Getting a service plan on something you plan on keeping five years or more is important! And if they can't fix it, they will replace it, so, you can't lose out there, either!

We had a printer with a small broken piece. We had purchased the Geek Squad Replacement. When I returned it, it couldn't have been easier, just dropped it off and picked up the replacement. It took me longer to walk into the store than to get the replacement and go.

Geek squad fix my problem really fast, they return My money with no problem

I always get the products replacement just in case of unexpected issues to my products. I never had an issue when I needed to take something in to be replaced.

There is very little I purchase at Best Buy and don't get the Geek Squad protection, probably the best thing you can do to protect your purchase. They are always accommodating and I have never had a problem getting something replaced or fixed. Woodbridge store rocks.

I have always had and used Geek Squad on all of my devices. I would highly recommend it to anyone. They have always corrected issues with my computer and printer. Most recently with my new printer.

Easy enough. Ten dollars protects a drive with lots of moving parts and lasers and tons of stuff that can go wrong for 2 years. Well worth it. I dont do the extended warranty often but for this it was a pretty easy decision. Saves to my bestbuy card so i dont have to keep anything.

Easy setup easy to use shows fingerprints. Alltogether a great product.

Geek squad came to my house to fix my tv under warranty they couldn't fix it so they gave me a voucher to get a new one or get refund instead i upgrade it i love their warranty

Working in a small satellite office a thousand miles away from our head office and having no IT support, I use the Geek Squad to help me through those times of 'crashes' and other technical issues. I have used them on the phone and in person. They have saved us many times.

It is always great to have something like this just in case your item brakes.

So worth the peace of mind, all you need is your digital receipt, some time to do some troubling shooting with the Geek Squad tech over the phone. If that didn’t work go to the store and exchange for another item. Easy!

HyperX headphones I purchased had a bad speaker. They replaced the speaker at no cost, but still had issues. They were able to replace the The headphones with a brand new one (newer model) at no additional cost, and they even threw in another warranty for free!

I haven't had to use it yet but it's great to know that I have a backup plan in place. Well worth the price!

This is definitely a plus to get, since it protects your investment from breaking down to keep you going on with what you're doing.