Customer Ratings & Reviews

Geek squad is awesome I ha e never had any issues with them fixing my stuff or figuring the problem out and they are always friendly

I have got this plan for a few of my purchases and when something goes wrong with them I take it back to the store and they either reimburse me or exchange the item. It's a good plan.

This item is great i have had no issues at the moment yet and i would recommend this product to my gamily and friends!

Best is pretty good about their replacement plans. For the most part it is an easy exchange. So far I have not had issues the times that I have had to use their replacement plans.

Brought for the air fryer alway purchase a queen squad warranty for everything I purchase

Getting the Geek Squad Product Replacement has always been a great deal for me. I always get it for all my products. Thus far, I have already used it two times. Once it was for a Surface Pro after a whole one year of using it. I love it!

Haven’t had to replace my products yet but definitely recommend this plan in case

I have not had to use my protection plan as of yet. I haven’t needed to with any product I’ve bought from Best Buy. I’ve heard great reviews about the replacement plan though.

item is worth it. few dollars to get a 2 year replacement! if your item breaks no question ask and you can get an equivalent or they will give you gift card to the item you have

They are wonderful and know what they are doing! They explain everything very well so you know what they are talking about. I had to call them one for something that I thought was stupid but they treated me with such respect.

Good value in this day and age where products are having a limited life and quality and durability in many items just isn't there anymore.

I've had to use the best buy warranty replacement option a few times over the years. I highly recommend it based on ease of use. Just take broken item to customer service. easy as that!

It is a great ideal to have an extra protection plan for your valuable products.

My granddaughter is reading a series, so in order to connect with her I bought a Kindle & started reading it too. I love it

Great Service with Irene. Gave easy to follow directions and was satisfied with the end result.

Definitely recommend this replacement warranty. I bought it with another product and when I had a problem with the product they replaced it with no questions asked!

I travel a lot and have had way too many electronics go out. As there are Best Buy's everywhere, it seems, this is an excellent way to get a quick replacement if and when something goes wrong! I very much recommend this for the price!

This has been one of my "best buys" no pun intended. They respond quickly and have my products repaired online quickly.

Definitely worth having just in case anything happens I’ve had to use geek squad and yes they are worth it.

Best Buy absolutely stands behind the Geek Squad product protection plans .. great customer service when help is needed for repair or replacement .. they have the A-Game going on for sure.