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Customer reviews

Rating 4.7 out of 5 stars with 11148 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 230 Showing 4,581-4,600 of 11,148 reviews
  • Rated 5 out of 5 stars

    Awesome job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Helped me with the replacement of my printer! Awesome job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service policy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice to know what the repair cost can be. It covers everything

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad got my issue working fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are really good in helping you out with any problems always have the right answer .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great replacement plan to have on your devices for extra protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad were of great help to mount and install everything, perfect when you don’t know what you’re doing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better than manufacturers warranties

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never buy any electronics without purchasing the geek squad protection plan. They do what they say with no questions asked .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Glad we had it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So glad I got it. I ended up having to return the printer and was able to replace it easily.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    a must have warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    unlike some protection plans this one actually honors their warranty

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi Gina! Thanks for sharing this with us! We try and make the process as simple as possible if you ever needed to use your protection plan. I'm glad you have had great experiences. If you have any questions or need any further help, please let us know!

  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that if something happens to our devices geek squad would replace it for us.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service delivered quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad installed my new printer, backed up my files, and installed updated virus protection for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    totaltech maintenance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    have your tech equipment maintained the way it is supposed to run best bet ever

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a computer that was not working. They fixed it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection IT’s great to feel at ease I love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great to have when you have a problem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to use the replacement service once. It was easy and no issues to get a replacement

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Piece of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    4-Year Geek Squad Product Replacement for piece of mind

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just in case.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 year garantee helps to feel secure and worry free. The product is sound in its construction but accidents do happen. Thanks Best Buy (BB)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved to add the protection plans in all the products

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely worth it. Bought a robot sweeper. It broke they gave me a new one no questions asked

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get the replacement warranty on any best buy product. Hassle free and great for piece of mind

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    why not?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the plan since I saved a lot on the printer which works great. I'm at the point in my business where I'd rather not hassle any repairs.

    I would recommend this to a friend