Customer Ratings & Reviews

Great service Instant replacement Great to do business

When our much appreciated HP home printer suffered an unexpected mechanical issue recently we were fortunate to take it back and replace it with an updated version, no questions asked, because we had purchased the 4 year warranty. We thanked our lucky stars that we had made this decision. The relatively small additional cost was more than covered by the value of the new, updated version.

I got the protection for my printer that really sucks, so it’ll be nice when it stops working to be able to get it fixed or get a new one. Printers are SO unreliable and so poorly manufactured, so I would highly recommend buying protection for them. I own tons of electronics and never buy protection, except for my printers. I’ve lost too much money to broken printers.

Always pleasant and I feel confident that I have them there when I need them

Always purchase the extra warranty...........it never fails to break just after the original warranty expires!

Geek squad personnel are extremely knowledgeable and professional..fast response for technical issues

GREAT WARRANTY PROTECTION. ALWAYS PURCHASE THEM AND ALWAYS PROTECT YOUR INVESTMENTS.

Not had to use, but great peace of mind. Do consider this service as an add on

Purchase after buying printer nuce know i have this protection

At first hesitant buy this for my printer printer breaks down six months in after buying it I walked in the store so in the printer repaired they told me it was replaceable then they swapped it out. Excellent, No headaches no arguing back-and-forth with the tech guys I was out of the store and done within 5 to 10 minutes replacement plan Highly recommended

I had a Rival 650 mouse but the glue that held on the pads started doing weird things. The pads would slide around and the glue would squish out a bit and collect dust. All I had to do was bring in the mouse, the usb and cable to the geek squad counter at Bestbuy, explained the situation, and they took the pieces (even though I was missing a couple of the weights), and gave me store credit. I'm getting their protection for everything I get at Bestbuy from now on.

Chris, one of the geeks squad members was absolutely excellent, he knows what he's talking about is practical and more than happy to help.

Hopefully i won't need this, but it is good to have.

Very affordable plan for worry free coverage for the next 4 years.

Anyone buying a printer should get this plan. Originally we got it because we thought just before the two years we would trade in our old model for a newer one since the plan covers it. Instead this plan saved the day as the OfficeJet Pro 8760 we had was a NIGHTMARE. 2 printers that would not connect wirelessly to anything even though HP swore to us that they tested the second one they sent us as a replacement. With this plan we were able to find a different printer that now works great and it took all of 10 minutes in store to get the swap done. If you buy a printer get this plan!

I haven't had to use it yet, but I trust the Geeks will do a great job if I need them.

Geek squad is always neccesary in case soemthing goes wrong.

had a problem and they took care of it. I willcontinue to purchase here. Thank you.

Fantastic Printer this is the best which I have purchased till date.

Great we returned our printer and got the helo we needed!